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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,816 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,816 reviews
February 20, 2020
Nick and his team were awesome to work with! They were very patient with us since we weren’t ready to purchase a vehicle.at that moment. My husband is unable to walk but a few feet at a time, Nick kept ru very patient with us since we weren’t ready to purchase a vehicle.at that moment. My husband is unable to walk but a few feet at a time, Nick kept running out in the cold to explain to my husband, have him sign papers. And we even kept the poor guy working late, and not once did he make us feel rushed in anyway! That is awesome customer service!! Definitely will be dealing with this group again! More
by Tonya
February 18, 2020
He was very helpful with the car purchase. Everything went smoothly and he was very professional. I will recommend him to my friends if they are ever in need of a car. went smoothly and he was very professional. I will recommend him to my friends if they are ever in need of a car. More
by Kylegiffin73
Employees Worked With
Luis Galvan
February 15, 2020
Attentive and efficient We had a great experience and would recommend to friends and family. Definitely would return the next time we are in the market. Troy was great We had a great experience and would recommend to friends and family. Definitely would return the next time we are in the market. Troy was great More
by Stephaniwerner
February 15, 2020
I had a pretty great experience with all the salesmen at Ganley. This was only my second dealership experience and Luis made it very comfortable. It was a long process for me as I am credit building but the Ganley. This was only my second dealership experience and Luis made it very comfortable. It was a long process for me as I am credit building but they were able to get me financed and I was able to drive off with a low mileage, quality used vehicle that I have extreme confidence in. When I’m in the market for the next car, I will definitely be back! Thanks Luis! More
by LaceyLacey84
Employees Worked With
Jim Waterwash, Luis Galvan
February 11, 2020
I would recommend Ganley Village Jeep to my friends. Nick was hard working, the prices were fair. Only complaint is the amount of waiting time to get my final paperwork. Lowest price is clearly marked a Nick was hard working, the prices were fair. Only complaint is the amount of waiting time to get my final paperwork. Lowest price is clearly marked and explained to the potential buyer. I am happy I went there for this purchase. More
by Ken
Employees Worked With
February 09, 2020
I highly recommend Ganley Village in Painesville. Luis was very patient and absolutely amazing while helping me choose the right vehicle. Al in Finance was equally helpful and professional. The staff was was very patient and absolutely amazing while helping me choose the right vehicle. Al in Finance was equally helpful and professional. The staff was welcoming and willing to go the extra mile. More
by Amie
February 07, 2020
I’m happy that they have improved there service department. Change in people and atmosphere.The people have improved immensely. Coffee maker is pretty darn good too. department. Change in people and atmosphere.The people have improved immensely. Coffee maker is pretty darn good too. More
by pmaynard50
Employees Worked With
I don’t know the names of the ladies behind the glass windows. They were great , Kelly Maxham
February 07, 2020
Great customer service! Made my car buying easy and fast! Easy to deal with and get you in the vehicle you want! Love Ganley village! Easy to deal with and get you in the vehicle you want! Love Ganley village! More
by Leesa
February 06, 2020
ERIC IS ONE SOLID JEEP GUY! A TRUE PRO! ERIC, JUSTIN AND THE WHOLE TEAM MADE THIS A GREAT EXPERIENCE. THIER KNOWLEGE AND PROFESSIONALISM IS UNMATCHED BY ANY OTHERS. THEY MADE ME FEEL AT EAS ERIC, JUSTIN AND THE WHOLE TEAM MADE THIS A GREAT EXPERIENCE. THIER KNOWLEGE AND PROFESSIONALISM IS UNMATCHED BY ANY OTHERS. THEY MADE ME FEEL AT EASE. THANKS TO ALL THE STAFF AT GANLEY VILLAGE CDJRF. More
by pacowash76
Employees Worked With
Other Employees :
Jim Waterwash
February 04, 2020
The dealership is older, but the staff is polite and my experience was positive. I drove an hour to get there based of their reviews, and I wasn’t dissappointed. experience was positive. I drove an hour to get there based of their reviews, and I wasn’t dissappointed. More
by roastduck14
Employees Worked With
Jim Waterwash, Trent Trader
