Ken Ganley Ford Norton

Franco did a great job following up on questions and availability of the truck options I wanted. He definitely made this a positive experience for me. availability of the truck options I wanted. He definitely made this a positive experience for me. More

Always take my RV/Ford to Ganley. Accommodating and fairly priced service with friendly and knowledgeable staff. Accommodating and fairly priced service with friendly and knowledgeable staff. More

Thank you Dez and Franco for another great experience! This is my 3rd purchase from you guys! This is my 3rd purchase from you guys! More

Very kind and respectful, caring people and willing to work with others. Have a very positive attitude, make people feel at ease work with others. Have a very positive attitude, make people feel at ease More

Great service, friendly staff always professional I have never had a problem with there service department never had a problem with there service department More

Franco met my wife and me at Ganley's of Norton's front door; after a greeting, I told him we had been wrangler owners for thirty years or so but, with our progressing age, found them increasingly a bit to door; after a greeting, I told him we had been wrangler owners for thirty years or so but, with our progressing age, found them increasingly a bit too difficult to get in and out of. Though we weren't looking to buy a Bronco today, we just wanted to check out getting in and out of one. From there, we found ourselves at his desk, picking out colors and options. Though this is officially my wife's car, we both love to drive it and found the process of purchasing it painless with the staff at Ganley; we never met a friendlier or more helpful group of folks. More

Franco is great! He helped me with my last car and he will in the future ! He helped me with my last car and he will in the future ! More

Jen and Christian were efficient and helpful through the buying process. I would recommend buying from this dealership buying process. I would recommend buying from this dealership More

It was a very smooth transaction from buying the car to picking it up. Easily the smoothest car buying experience I’ve had picking it up. Easily the smoothest car buying experience I’ve had More

A month ago I brought my Ford Fusion in for service due to an idle issue and randomly stalling. Your team had the vehicle for almost 2 weeks, couldn’t pinpoint the exact problem. Made an educated guess and to an idle issue and randomly stalling. Your team had the vehicle for almost 2 weeks, couldn’t pinpoint the exact problem. Made an educated guess and replaced a part. When I picked the vehicle up, I made it to downtown Barberton and it stalled. Maybe 2-3 miles! I thought it could be due to having 18 miles left in the fuel tank. When the vehicle was dropped off it had just over 1/2 tank. I called Brianna and voiced my concern. She said bring it back down and we can take another look. Also stated that they would waive the $190 diagnostic charge and work with me on the labor charges since it wasn’t fixed the 1st time. This time the purge valve was changed due to HISTORIC code. Same historic code as the last time. I paid over $1100 to have this vehicle serviced for a few hundred dollar part, paid the diagnostic charge both times and after lengthy discussions, she removed about $75 in random charges??? More