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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,130 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,130 reviews

February 25, 2023

Awesome customer service. Very attentive to my requests and needs. All reps very polite and informative. More

by johnathan.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hartley
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Feb 27, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Johnathan, and we look forward to working with you again.

Feb 28, 2023 -

Ken Ganley Ford Norton responded

Hi, We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2023

No pressure everyone great and friendly. Love the experience can’t wait to buy another More

by rkennat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Feb 27, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Feb 28, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2023

They are the most friendliest people they were so nice . Especially Franco our salesman he was the best. I would definitely recommend this salesman and Ford dealership if you are looking to buy a ford. Than More

by brady.robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Feb 27, 2023 -

brady.robin responded

You are welcome and hope to see you again soon!

Feb 28, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

February 24, 2023

Well worth the drive- friendly & inviting atmosphere. Thank you to Google for leading us here. More

by nheidecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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Feb 24, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

February 24, 2023

We called about an issue. We were given an appointment for the next day. We were able to drop it off the day before the appointment. Before we left the parking lot someone was More

by vondasmith05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Report | Print
Feb 24, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

February 24, 2023

Mark and his team in the big truck department are AWESOME! Always a great experience with our camper!!!! More

by Joe.stefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Feb 24, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

February 22, 2023

I had Desmond. He was absolutely wonderful. Was a great expierence Was the best salesman More

by Kpatton610kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Desond was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 22, 2023

Great service. Service advisor went out of his way to help me with an issue. More

by brad.fearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Report | Print
Feb 23, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2023

They had a different story each time I talked to them. Very inconsistent. Not very sure of what was going on. More

by Ptchevy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Spath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hartley
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Feb 24, 2023 -

Ken Ganley Ford Norton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 21, 2023

This was a very good but routine visit. Work was done efficiently. Love the dealership. More

by ccroley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hartley
Report | Print
Feb 21, 2023 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

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