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Ken Ganley Ford Parma
Parma, OH
3,373 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,373 reviews
September 16, 2022
After three trips one to ganley Chevy on brookpark and two to ganley Ford West not only were they not able to fix what was wrong with my vehicle under the warranty they sold me but their customer service two to ganley Ford West not only were they not able to fix what was wrong with my vehicle under the warranty they sold me but their customer service was terrible and the keys I paid for don't even work for my vehicle I would not recommend either dealership to anyone anytime More
by dnc1489
Verified Customer
September 16, 2022
Love this dealership, would highly recommend this place for anyone looking to purchase a vehicle! for anyone looking to purchase a vehicle! More
by Bruggs
September 14, 2022
They took care of me right away and attended to my service, very professional, and you explain to me exactly what you were going to do in good time service, very professional, and you explain to me exactly what you were going to do in good time More
by Ruben 22
Employees Worked With
September 12, 2022
Dave took care of my service request promptly and did a great job of giving me updates about my car. He even gave me a rental car so I didn't have to be stranded over the holiday weekend. Always a pleasure great job of giving me updates about my car. He even gave me a rental car so I didn't have to be stranded over the holiday weekend. Always a pleasure! More
by JBRAZ13
Employees Worked With
September 10, 2022
Thank you Daniel Walker for the quick smooth transition into my newly leased 2022 Ford Escape. I love it. I cannot wait to drive it everywhere. See you in 3 yrs! into my newly leased 2022 Ford Escape. I love it. I cannot wait to drive it everywhere. See you in 3 yrs! More
by lap4768
September 08, 2022
Dave in service was fabulous! He explained everything that needed to happen and gave me options so I could budget repairs appropriately. Five stars! He explained everything that needed to happen and gave me options so I could budget repairs appropriately. Five stars! More
by mpatterson
Employees Worked With
