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Ken Ganley Ford Parma

Parma, OH

4.7
3,477 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,477 reviews

March 23, 2025

Very helpful and courteous. My visit was in regards to a purchase from another Ganley dealership after being referred to Ganley Ford to get a second key for my purchase. I was More

by dlbsr50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2025

It was first being serviced at the parma location. I was approached as soon as i pulled up the garage door to check in for service. Great customer service and very informative about service. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2025

Miss the Gillingham crew. I wasn't impressed with having to wait 2 hours for a oil change and that was with an appointment! I would have continued getting service from Liberty More

by MDTHEUS0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 22, 2025

Nothing compare to a dealership that not only tells you they appreciate you, But shows you S/O to the owner Tom Yerace and his amazing staff. More

by yopowchiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

2nd time for cam phasers awesome job truck runs like new Work was done in amazing time thanks Ganley Ford parma More

by LUV2PLUMB911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

Mark is 😎 Awesome! This is my second car from him and each experience has been beautiful, he is very knowledgeable and works very hard to get what you want as well as More

by lastacy73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

Very good, felt my issues were understood and they did a great job addressing everything. More

by Pyrex331
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 22, 2025

Dave went out of his way to get my car serviced as fast as possible. More

by btjohnson1
Recommend Dealer
Yes
Employees Worked With
Dave in the service department
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

It was my first time at Ken Ganley Ford. I experienced friendly and efficient service from them. More

by Khass246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

I was treated with professionalism and appreciation by Dylan in the service department. My issue was addressed, repaired and I was notified when my car was ready to go. Dylan did a great job communicati More

by FPEDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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