Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Parma
Parma, OH
3,477 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,477 reviews
March 22, 2025
Great service and communication. Speedy repair time and didnt leave me out of the loop on what was going on. Thank you! Speedy repair time and didnt leave me out of the loop on what was going on. Thank you! More
by Kyle
Verified CustomerEmployees Worked With
Other Employees :
Alicia Jeffery
March 22, 2025
The best customer service! !! Hands down! They did everything they promised and followed up with phone calls. !! Hands down! They did everything they promised and followed up with phone calls. More
by Bob Mawby
Employees Worked With
Other Employees :
Alicia Jeffery
March 22, 2025
Great service and excellent quality work Constant communication Trust worthy and glad they do a great job communication Trust worthy and glad they do a great job More
by REDSOX42683
March 22, 2025
They were all kind and friendly George took good care of us It didn't take them long to service my car us It didn't take them long to service my car More
by foreverpotts
March 22, 2025
Everything went well. Mark was efficient in getting us to drive and test the vehicle. Mark was efficient in getting us to drive and test the vehicle. More
by jrbear27
March 22, 2025
Bubba was exceptional in helping us buy out new car. I would absolutely come back again! I would absolutely come back again! More
by amorgan1824
March 21, 2025
The dealership was warm and welcoming. They were all very friendly and patient with all of my preferences! I enjoyed working with my sales person George ! They were all very friendly and patient with all of my preferences! I enjoyed working with my sales person George ! More
by Morgan
Employees Worked With
March 19, 2025
At the Parma Facility on Brookpark Rd I was glad to get my battery replaced, even though I didnt have an appt. Was there at 730 am and finished by 9 am Thank you Alica for your service my battery replaced, even though I didnt have an appt. Was there at 730 am and finished by 9 am Thank you Alica for your service More
by TGEORGEP
Employees Worked With
Alicia Jeffery
