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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,436 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,436 reviews

February 04, 2025

Went in fir an oil change and to have the tire pressure sensor valve fixed, I was out in an hour. Fast, friendly service. More

by mmb4589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that Dylan and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

February 04, 2025

Everything was professional. Bubba, Nick and John were great. Would highly recommend them when buying a Ford. More

by kimberlyruper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ken Ganley Ford Parma responded

Kimberly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris, Nick, and John, and we look forward to working with you again.

February 04, 2025

Fantastic experience, comfortable environment, professional and knowledgeable. I wiuls highly recommend ken Miller and the dealership More

by Carguy216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Vargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 04, 2025

Great business satisfied in many ways easy to polite and courteous folk and price is nice More

by JAMESBOND9281987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 04, 2025

Everything was professional and amazing! Bubba and Nick along with John were great. Definitely recommend going to them when buying a Ford More

by kimberlyruper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ken Ganley Ford Parma responded

Kimberly, Thank you for sharing your experience with us! We're happy to hear it went well working with Chris, Nick, and John. We truly appreciate your feedback.

February 04, 2025

A quick and enjoyable experience! Everyone was friendly and informative. They listened to exactly what I was looking for and helped me achieve that! More

by JAYNENICOLE88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LaScola
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Feb 04, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Feb 04, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

February 04, 2025

Best dealership to do business. Very friendly staff. Would highly recommend to friends and family! More

by Carguy216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Ken Ganley Ford Parma responded

We are so glad that Chris "Bubba" had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 04, 2025

tHEY CALLED ME AND DISCUSSED MY SUV ISSUES, FIXED THOSE ISSUES AND ALSO CLEARED UP SOME OTHER PROBLEMS THEY DISCOVERED. FIXED ON TIME. More

by LSAMOKIESZYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 04, 2025

My wife is happy for de deal, and I’m happy to you gays thanks More

by Anahi Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ken Ganley Ford Parma responded

Anahi, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

February 04, 2025

The service went fine, but, will I return to them, not without trying other dealers in the area first. I can’t say they were bad, but, they didn’t blow me away either. More

by chris.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alicia Jeffery
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Feb 07, 2025 -

Ken Ganley Ford Parma responded

Chris, Providing a positive service experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Feb 10, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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