Ken Ganley Ford Parma

Have been using this dealership since 2017. Both ownerships have been super friendly and helpful thank you Both ownerships have been super friendly and helpful thank you More

Professional and courteous. Called me in a timely manner. Quickly worked on my car and even dropped it off at my workplace. Called me in a timely manner. Quickly worked on my car and even dropped it off at my workplace. More

Great customer service care and professional support. I would recommend Ken Ganley Ford to my friends and family. I would recommend Ken Ganley Ford to my friends and family. More

Gave an early appointment,took me right away. Vehicle was clean and on time. Will go back Vehicle was clean and on time. Will go back More

Mike did a great job. Helped me when I needed help. Thank you very much! Helped me when I needed help. Thank you very much! More

Outstanding service in a timely fashion. Highly recommend for service on your vehicle of choice Highly recommend for service on your vehicle of choice More

I recently purchased my 2nd vehicle in the same month from this dealership and this experience was just as excellent as the first. I worked with the same salesman (Mike L) and sales manager (Matt P) but from this dealership and this experience was just as excellent as the first. I worked with the same salesman (Mike L) and sales manager (Matt P) but had the pleasure of working with a different team member in finance (Nick) this time around. Nick was fantastic, extremely knowledgeable and efficient. We had a great conversation and before I knew it I was driving away in my new beautiful vehicle! Mike and Matt make an incredible team and the entire staff at this location are great. I highly recommend this dealership for anyone looking for a new or used vehicle! More

My sales consultant Mike Lascola was phenomenal. Honest and up front with everything which I appreciated. I’ll happily return to Ganley Ford for future purchases. Honest and up front with everything which I appreciated. I’ll happily return to Ganley Ford for future purchases. More

Salesperson was unprofessional, concerned about vaping while outside having discussion. Can it really not wait? Ceramic coating is a scam, the dealership would be better off not trying to capture extra while outside having discussion. Can it really not wait? Ceramic coating is a scam, the dealership would be better off not trying to capture extra revenue from the service. The product requires paint correction for proper bonding, protection, and maintenance of a pristine surface. I was informed that paint correction is not performed on new vehicles once pointing out haze and water etching that was trapped underneath coating. I do appreciate the refund upon sharing my concern, but this was only after explaining the problem at length. I would not recommend the dealership or plan to purchase another vehicle from Ken Ganley Ford in the future. More

The service was amazing and the timing was very efficient and fast.Staff was very polite and helped with everything that’s was needed and more. I went in for one thing and they fixed multiple problems with r and fast.Staff was very polite and helped with everything that’s was needed and more. I went in for one thing and they fixed multiple problems with recalls that I had no clue about. More