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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,507 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,507 reviews

October 15, 2024

I do not normally respond to surveys but in this case, I felt i needed to do it. I was an out of state buyer which made things a little more complicated. I had a lot of questions from the start and CJ was t More

by Larry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Ken Ganley Ford Parma responded

Larry, Thank you so much for your wonderful review! We are thrilled that CJ had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

October 15, 2024

Tim was very knowledgeable and kept me updated on my car’s progress throughout the day! More

by CARACEKADA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Oct 16, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2024

They were friendly and knowledgeable about my Edge I felt very comfortable leaving my car thete More

by Terrid0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Ken Ganley Ford Parma responded

Terri, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 15, 2024

Thanks for providing Great customer service and excellent facility . Thank you it was very smooth and clear More

by NABILYOUSSEF_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Ken Ganley Ford Parma responded

Youssef, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

October 14, 2024

It was really busy, a d the wait was long, bit service was provided, people were friendly. More

by IAM2BETHE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad George was able to help, and we hope to see you again!

October 14, 2024

Mark and team were extremely friendly and accommodating. Purchasing process was nearly seamless. Thank you for all of your help! More

by AOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

October 14, 2024

Friendly and knowledgeable desk team Immediate Service Excellent waiting area Timely service updates Through explanation of the invoice Complete satisfaction More

by Gregnsandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Oct 14, 2024 -

Ken Ganley Ford Parma responded

Thank you, Greg and Sandi, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2024

So far, the service center has been great since the takeover from Gillingham Ford. I am hoping for continued reliable service. More

by frannie_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Ken Ganley Ford Parma responded

Frannie, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 13, 2024

Great service took my ford escape there they jumped on it got it back fast and fixed correctly will be back 💪💪💪 More

by Rickbowman41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Oct 14, 2024 -

Ken Ganley Ford Parma responded

Rick, Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our team appreciate your business and hope to see you again soon!

October 13, 2024

I just purchased a 2024 F350 from this dealership. I was able to work directly with George Bode. The experience was great! George was able to answer all of my questions quickly and in terms that I cou More

by lectricman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Skipper
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Oct 14, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad George and our team were able to help, and we hope to see you again! Congratulations on your new 204 F350!

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