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Ken Ganley Subaru Wickliffe

Wickliffe, OH

Overview
Employees
Reviews
Vehicles
4.9
2,307 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,307 reviews

May 05, 2023

The work was completed in the time frame I was told it would take. I appreciated the Lyft shuttle to home and back to the dealership. More

by ROYJCALL@GMAIL.COM
Recommend Dealer
Yes
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May 05, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your review! We're happy that our team provided you with a stress-free service appointment! -Ken Ganley Subaru Wickliffe

May 05, 2023

Very comfortable and neat and warm inside. I think this is the beginning of a new longtime friendship. More

by norriskeith561
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Ken Ganley Subaru Wickliffe responded

We're so happy to hear that you found our dealership comfortable and welcoming! At Ken Ganley Subaru Wickliffe, we strive to create a space where guests can feel at home, whether they're shopping for their next vehicle or waiting for service. We look forward to seeing you again soon!

May 04, 2023

The service department got me an appointment very quickly. I expected they were going to have the car for a few days but it was done much sooner. The shuttle service was a nice touch. More

by JTMURPHY51@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Craig
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May 08, 2023 -

Ken Ganley Subaru Wickliffe responded

We're thrilled to hear that our service department at Ken Ganley Subaru Wickliffe got you in and out quickly! We always strive to provide a convenient and efficient experience for our valued customers. Thank you for taking the time to share your feedback about our team!

May 03, 2023

They wanted to charge a pristine price for a non-pristine car, unwilling to negotiate. More

by ragcnp
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James Callender
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May 05, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 03, 2023

Joe Vitali was a great service to me. What a great employee. He sped me right through the process, kept me informed, and was very helpful generally. More

by zmikelevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
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May 05, 2023 -

Ken Ganley Subaru Wickliffe responded

We're glad to hear that Joe provided you with such great service here at Ken Ganley Subaru Wickliffe! Thank you for taking the time to share your positive experience. We'll be sure to pass along your kind words to Joe and our team!

May 03, 2023

Always great service, they have the kindest team members and are speedy with most issues! More

by Izpalladino
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
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May 05, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for the kind comments about our Ken Ganley Subaru Wickliffe team! We appreciate your continued support and look forward to your next visit!

May 08, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 02, 2023

We love Ken Ganley Subaru. We love our Outback. We love the dealership. We love the service. And we adore our little sales girl, Joy Taylor. More

by BILLSMITH7843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Campola, Mike Swansinger
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May 04, 2023 -

Ken Ganley Subaru Wickliffe responded

We are thrilled that you had an excellent experience with us, Bill! We appreciate your kind words about Joy! She is indeed one of our best assets here at Ken Ganley Subaru Wickliffe! Drive safely, and we hope to see you soon for any future automotive needs! Enjoy your Subaru Outback!

May 04, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 30, 2023

The service team at Ken Ganley Subaru of Wickliffe do an excellent job! Thank you! More

by DFROWERK1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2023

Great service as usual. This place really takes care of their customers. Thanks again Subaru Wickliffe sales and service. More

by SWANSINGER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Campola, Jim Gentile, Mike Swansinger, Serge Akilimali, Lourdevic Delva, Rich Llyod
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May 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2023

They provide consistency great service, I will only take my car there. You won’t be sorry when you go there. More

by SJEWLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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