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Ken Ganley Subaru Wickliffe

Wickliffe, OH

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Employees
Reviews
Vehicles
4.9
2,307 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,307 reviews

April 27, 2023

Everyone was extremely helpful I felt like the team was on my side trying to get the deal done. I felt respected and that no one took advantage of me in any way, it felt like a completely mutual deal. Chri More

by EION.SIMONELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile
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Apr 28, 2023 -

Ken Ganley Subaru Wickliffe responded

Eion, We're glad Christian was able to provide knowledgeable and friendly service to make the process smooth and efficient for you. Thank you for your recommendation and for choosing us for your automotive needs! - Ken Ganley Subaru Wickliffe

May 01, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2023

Joe Vitale took care of me from the time I pulled my Subaru into the service area until I left. I was very happy with my experience there and will definitely return when I need service done. You’re lu More

by MrPao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
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Apr 28, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

April 24, 2023

The people were very friendly but they didn't let me know about two problems the car had. More

by JRHORNING5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Swansinger
Report | Print
Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to leave us a review. We value your feedback and will make sure it gets discussed with our team. Take care and please don't hesitate to reach out if we can be of service in the future.

April 24, 2023

I had my 2017 outback Subaru service by Joe Vitale they buffed my car and washed by hand and it looks amazing. I would recommend Ganley and Wycliffe to anybody. Want to give a big shout out to Joe. Thank y More

by Andreawright321@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe vitale
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Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Andrea, thank you so much for taking the time to share this kind review! We appreciate you trusting Ken Ganley Subaru Wickliffe with your Outback and can't wait to share this wonderful feedback with Joe & the team. Take care and please don't hesitate to reach out if we can be of service again in the future!

Apr 26, 2023 -

Andreawright321@gmail.com responded

You are very welcome. You guys have been taking very good care of me and I appreciate that if I had any negative feedback, it would be that they no longer give loaners for when you have work done but if that’s the worst thing we’re OK. Have a good day.

April 24, 2023

Ken Ganley Subaru's waiting area is exceptional. The staff our very pleasant and the service department is informative and do a good job. More

by Kathleen216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (was stationed at the service desk when we arrived. He was excellent
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Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting the Ken Ganley Subaru Wickliffe team with your service needs, Kathleen! We appreciate your business, as well as your kind comments, and look forward to seeing you next time!

April 23, 2023

Dealt w ganley since 2019 offering positive review of their service glad to help me More

by RFWALTERIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Almas, Serge Akilimali
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Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting the Ken Ganley Subaru Wickliffe team with your service needs! We're truly grateful for all of your support over the past few years and look forward to serving you for many more. Take care!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Subaru Wickliffe. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Ken Ganley Subaru Wickliffe

April 23, 2023

Awesome team, swift response, immaculate service, dependable, clean premises, not to forget good coffee in the waiting area. More

by SURYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Ken Ganley Subaru Wickliffe and look forward to seeing you again next time!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Surya, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2023

Joe got me checked in got the work completed as quickly as possible. Thanks to the team for the 30k check up. Looking forward to many years with our Forester. More

by WALTERK8088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
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Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Ken Ganley Subaru Wickliffe with your Forester's 30k service, Walter! Joe & the team appreciate your kind feedback and look forward to seeing you again next time!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2023

Everyone was so friendly, knowledgeable, professional, and supportive during the purchasing process!!!! I highly recommend Ken Ganley Subaru !!!!!! More

by DRIVELIKECRAZY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Shepard
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Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

We're thrilled to hear about your positive experience with the Ken Ganley Subaru Wickliffe team! Thanks for giving us the opportunity to earn your business and please don't hesitate to reach out if we can be of service again in the future!

Apr 25, 2023 -

DRIVELIKECRAZY responded

My experience with everyone at ken Ganley Subaru was exceptional. This is my third vehicle purchased from them. From sales to service I have always been treated well.

April 22, 2023

I received excellent service and the staff kept me informed on the work being done. More

by BOBANDLYN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
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Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're so happy to help! Thank you for trusting Ken Ganley Subaru Wickliffe with your vehicle!

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