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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,289 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,289 reviews

February 12, 2023

Allie Grant and Jeff Leovic were great. Other staff was nice as well. Not happy with Mike Kaminsky. He was extremely rude. More

by cpilla51
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 14, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 11, 2023

Joe Vitale was fantastic. He greeted me warmly from the beginning and then kept me updated on the progress of my service. More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Feb 14, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Lynn, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Subaru Wickliffe

Feb 14, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Lynn, we really appreciate your great feedback! We hope to be of service to you again! Take care!

February 10, 2023

The people at this dealership made the car buying process quick, easy and fairly painless. More

by bamei4
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2023

A call to the Service Department 3 days ago resulted in an appointment to get 4 new tires and a wheel alignment at a convenient day and time for me. The Parts Department gave me a price for the tires over More

by gmskerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Nassan
Feb 10, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2023

We had a great buying experience at Ken Ganley East. Our salesman, Cristian Vasile, was very helpful, knowledgeable, with no pressure. Highly recommend. More

by Robin
Recommend Dealer
Yes
Employees Worked With
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Robin, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

Feb 10, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Robin, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Our team is available should you require any extra help.

February 07, 2023

A very easy, efficient and good maintenance service. They have good records and do not do more than needed. In and out in very reasonable time. Very comfortable waiting area and good coffee! More

by nancymcdonaldconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 08, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2023

The service is outstanding at Ganley Subaru East. The service agents keep the customers informed at every step of the process. More

by PMFLYNN911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Feb 06, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2023

Professional, friendly, and no pressure. The salesman, Jeff Leovic could not have been easier to deal with. The finance manager who did the lease, carefully explained everything and was a More

by mdiamant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile
Feb 02, 2023 -

mdiamant responded

Confirm

Feb 05, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2023

I was in the Service Department for a 60,000 mile check up on my 2017 Forester. The service was done on time and the staff was pleasant. They contacted me ( As they said they would) after the inspection it More

by raylsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Feb 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Feb 03, 2023 -

raylsr responded

I brought my 2021 Forester in for a oil change. Larry and the others were all professional and courteous. I was able to get out in about an hour. Very well done. Thanks to all at Ganley Subaru of Wickliffe, Ohio.

January 30, 2023

Excellent customer service in the maintenance department. Jason Caja has been wonderful to work with every time I have to have maintenance on my car. More

by Joanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Joanna, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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