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Ken Ganley Subaru Wickliffe

Wickliffe, OH

Overview
Employees
Reviews
Vehicles
4.9
2,290 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,290 reviews

January 30, 2023

Excellent customer service in the maintenance department. Jason Caja has been wonderful to work with every time I have to have maintenance on my car. More

by Joanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Joanna, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 25, 2023

I am always impressed by how smoothly things run. As well as how everyone is very helpful. I would especially like to mention Joe Vitale. I am always a little nervous when I come in for service. Toda More

by daughterofsonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
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Jan 27, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 19, 2023

Very professional, conscientious, and quick but without rush. They make it easy to drive away without a lot of fuss! More

by Nightkaps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Barron, Mike Swansinger, Rich Llyod, Adam Kraemer
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Jan 22, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

Great experience overall thanks to our sales rep Cristian, I give him an A+. The manager Dario was also great help! Overall experience was great. More

by Tibi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Tibi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you're ever in need of more help, please let us know!

January 18, 2023

Realizing that the service would take longer than the time needed for an oil change, they provided me with a ride home and then back to the dealership to pick up my car. Luckily they discovered a screw i More

by N_hartman66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2023

Everyone was very nice, I just think I got low balled on my trade in. More

by kimbukvic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pruce, Mike Swansinger
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Jan 19, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jan 19, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2023

Service advisor, Joshuah Nassan, great to work with. The Subaru Wickliffe team is always top notch. They keep you updated every step of the way and provide professional friendly service. As a bonus, More

by rodneybarbara01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshuah B Nassan
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Jan 17, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2023

What a pleasure working with Brandon and the team here! Thank you so much! The Crosstrek will be perfect! More

by Janmilazzotto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2023

Have been with this branch for a while. They are trustful and professional. I would recommend to any subaru owners. More

by SubaruLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Almas, Serge Akilimali, Lourdevic Delva
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Jan 11, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jan 11, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Great service from Subaru Wickliffe, as usual. They always go above & beyond. Very professional, friendly & explain everything that's being done. My Crosstrek got it's 1st annual check, everything More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jan 08, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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