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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,273 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,273 reviews

September 14, 2022

Joy was the absolute best person I have ever had assist me with purchasing a vehicle. She was knowledgeable, kind and made the process smooth and efficient. I had limited time and she went out of her way t More

by Sunny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pruce
Sep 14, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to share this wonderful feedback with us! We're thrilled to hear that Joy provided you with such an excellent experience and we'll be sure to pass along these kind comments to her. Thanks for trusting Ganley Subaru East with your business. We hope you enjoy your vehicle and look forward to seeing you next time!

September 12, 2022

Everyone at this dealership was friendly and helpful. I was traveling from MI to get my car and Crissy Fraught, my salesperson, kept me very informed every step of the way. She was always so friendly a More

by lpotie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crissy Faught
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2022

Of the many times that I have been to a dealer this experience has by far been the best. Since this was a out of state purchase my deal took about 2 weeks to complete giving Joy a little more work than More

by snitta303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile
Sep 12, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2022

Everyone was on point ,and jay did amazing job. Thank you he was very nice More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Dept He was the BEST OF ALL , Thank You, Rich Barron, Jay Shepard
Sep 08, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for the wonderful feedback! Jay & the team look forward to seeing you again next time here at Ganley Subaru East!

September 04, 2022

Hannah. and the rest of the team were very helpful in getting me to the point of purchasing my Crosstrek. I have been looking forward to owning or leasing a S More

by Gloriajgeorge52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Benjamin
Sep 07, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2022

Nice people everytime I go. Very understanding and willing to work with you. I would recommend them to anyone. More

by TR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anshu Mangotra
Sep 06, 2022 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 02, 2022

Nice people and caring. They are great to work with and provide options when getting your car fixed. More

by ireynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Ken Ganley Subaru Wickliffe responded

Hello Ireynolds, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2022

Hannah Benjamin was amazing and worked with me to get a fantastic deal! I couldn't be happier with my decision to go with Ganley Subaru! More

by Brandon Mascella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Benjamin, Mike Swansinger
Aug 31, 2022 -

Ken Ganley Subaru Wickliffe responded

We're so happy to hear this, Brandon! Thanks for trusting Hannah & the Ganley Subaru East team with your business. We hope we have the opportunity to work with you again in the future!

August 31, 2022

Joy Taylor was great. She was very personable and even took the time to show me how to operate the vehicle. She went over and beyond to make sure that I had all questions More

by Pleased New Subaru Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Russo Sales Manager, Mike Swansinger
Aug 31, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you so much for the kind review! We're happy to hear Joy provided you & your friend with such wonderful service and we'll be sure to share this wonderful feedback with her & Joe. Thanks for choosing Ganley Subaru East. We hope we have the opportunity to work with you again in the future!

August 30, 2022

Joy was our sales associate and stays involved with us often. From emails to visits when we are in the service department, she remains always helpful. More

by markandsusan314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for the wonderful feedback! Joy is truly a fantastic asset to our team and we'll be sure to let her know how much you appreciate her awesome service. Take care and we'll see you next time here at Ganley Subaru East!

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