Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,328 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,328 reviews
October 04, 2024
Low key salesperson. Ended up buying a smaller, less expensive car. No pressure. Everyone accepted and loved my dog. Ended up buying a smaller, less expensive car. No pressure. Everyone accepted and loved my dog. More
by meyerw44
Verified CustomerEmployees Worked With
Other Employees :
James Callender, Austin Zarrelli
October 02, 2024
Every aspect of my leasing experience was excellent. Not only were Joy, James, and Mike professional and helpful, they were also kind, funny, and personable. Never before has my car buying been so smoot Not only were Joy, James, and Mike professional and helpful, they were also kind, funny, and personable. Never before has my car buying been so smooth. I feel 100% confident that I’ve bought from the right dealer, one I can trust to take care of my car now and 20 years from now. More
by Eliza Yars
October 01, 2024
The experience of buying a car is always stressful but Ken Ganley Wickliffe, Julia, and Mike made it as good as it could be. Julia did a great job balancing keeping in touch with me during the process but Ken Ganley Wickliffe, Julia, and Mike made it as good as it could be. Julia did a great job balancing keeping in touch with me during the process but not pressuring me. Julia and Mike were patient and forthcoming with all of my questions. I feel like I was treated with respect and am happy with my purchase. More
by DLKENDIG
Employees Worked With
Mike, sales manager. 5 stars. Simon in finance 5 stars - more sales pressure than anyone else but that is the nature of his job with add-one, but he was respectful, kind, and informative in the process. , Julia Dzanko
September 30, 2024
I’m happy with my new car. Allie was extremely helpful and answered all my questions. Everything has been great Allie was extremely helpful and answered all my questions. Everything has been great More
by jlambing1172
September 30, 2024
Good customer service and will takes the time to show you different car options that can definitely find your budget. different car options that can definitely find your budget. More
by Nesto
September 30, 2024
Great communications throughout deal. Staff (Joy) knew the cars inside and out and was a champion for the brand. The over experience was positive and well worth driving past three other d Staff (Joy) knew the cars inside and out and was a champion for the brand. The over experience was positive and well worth driving past three other dealers. More
by GETARKER
Employees Worked With
September 29, 2024
Alli is the BEST - you’re lucky to have her on your sales staff - she knew what I really wanted in a car staff - she knew what I really wanted in a car More
by CHARBENNETT67
September 29, 2024
Always greeted, salesman took the time to answer all questions, even stayed late to make sure everything was done. questions, even stayed late to make sure everything was done. More
by PHAYS52570
September 28, 2024
ZERO STARS almost all non certified pre owned cars are junk and brought of out of state auctions with little to no repair work done to ensure all financial responsibilities fall on the owner once purchase junk and brought of out of state auctions with little to no repair work done to ensure all financial responsibilities fall on the owner once purchase is completed Used Car Manager is extremely rude and resorts to intimidation when faced with conflict over issues. Are only focused on squeezing as much money out the customer instead of providing customers with a safe reliable vehicle More
by Will Thibodaux
Employees Worked With
Other Employees :
Rich Barron, Anshu Mangotra, Joe Vitale
