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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,263 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,263 reviews

June 14, 2024

Process was efficient and everyone was very friendly. Even though the wrong car was delivered, they will be bringing it directly to our home so we don't have to make another trip to the dealership More

by bill.clark1981
Recommend Dealer
Yes
Employees Worked With
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2024

They were very efficient and provided requested services along with answering all my questions about the vehicles I was interested in purchasing More

by PELLECJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
Jun 14, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to hear that our team at Ken Ganley Subaru Wickliffe was efficient and helpful in answering all your questions. Thanks for the feedback!

Jun 15, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Subaru Wickliffe. We're happy we could meet your expectations! We hope to see you soon!

June 14, 2024

Everyone from Chrissy in sales to Mike and James in finance we were able to get the deal done nice and smooth! Thanks again! More

by gates777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crissy Faught
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
Jun 14, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Chrissy, Mike, and James made your experience smooth at Ken Ganley Subaru Wickliffe. Thanks for the positive feedback!

June 14, 2024

Nice people, salesperson friendly and understanding. Answered what questions needed to be answered. A decent experience More

by BFARREN58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
Jun 15, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2024

The dealership was very easy to find ,all the staff was very friendly especially Gabe it was fun working with him More

by mikeluckie7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GABE
Jun 14, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

I was not an easy going customer but he would not break character stayed respectful and professional. He even laughed at my terrible jokes, put No pressure on me to buy and just made it an overall great ex More

by joshklancher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon perera, Anshu Mangotra
Jun 14, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

They are efficient and polite. I resent the surcharge for credit card ideas I believe their profit is adequate without More

by hematologyassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serge Akilimali
Jun 12, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for your feedback. We're glad to hear that our team at Ken Ganley Subaru Wickliffe was efficient and polite, but we appreciate your input regarding the credit card surcharge. We'll certainly take it into consideration as we strive to improve our services!

June 10, 2024

Purchased our first Subaru at Ganley East in 2001 and just purchased our sixth in 2024. Allie Grant in sales was wonderful. Using Cars.com and the Ganley website I was able to find the exact car I wanted More

by MOWENS067
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for your continued loyalty and kind words about Allie! We're delighted to hear that the process was smooth and easy at Ken Ganley Subaru Wickliffe. Enjoy your sixth Subaru, and we look forward to serving you again in the future!

Jun 12, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

June 10, 2024

All the people working there are very nice. Very helpful, looks like team work is present. More

by ERNA.CEKIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ken Ganley Subaru Wickliffe responded

We appreciate you leaving us this awesome review! We hope you love your new ride! Thank you! - Ken Ganley Subaru Wickliffe

June 10, 2024

Very friendly knowledgeable and efficient in dealing with the customer. They honored their word. They made an offer and after 2 weeks they honored the primal offer More

by irvhirsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
Jun 11, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Irvhirsch! We're glad to hear you had a positive experience with our team at Ken Ganley Subaru Wickliffe. Thanks for sharing your feedback!

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