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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,584 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,584 reviews

October 03, 2022

Rick Johnson and Frank Perez at Ken Garff Honda Riverdale were great to work with. They made sure that my car was fixed before returning it to me. The service department went above and beyond, fixed my light More

by daanderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

October 03, 2022

Ken Garff Honda Riverdale was wonderful to work with. Our sales rep, Tyler Briiscoe, was very knowledgeable and helpful in buying out new Pilot. He took out the hassle of negotiating price and explaine More

by GOBRAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 03, 2022

With a limited budget and very particular car needs, we didn’t expect to get a great car. Tyler was upfront and non-judgemental about our limitations and didn’t pressure us to purchase a vehicle. We came h More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review, Ed! It is wonderful to hear that Tyler provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

October 03, 2022

I went into ken hard not knowing exactly what I wanted. Tyler found the perfect vehicle my family! More

by Brookmckee82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 02, 2022

We felt like Jordan was never pushy and was very honest with us about things. More

by jcptyler
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Halley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Jordan provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

October 02, 2022

My time is valuable, and my car was service in a very professional and timely manner. Thanks again for the service they rendered. More

by KEVAN_HODSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Kevan! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 01, 2022

All work was completed as requested in a very timely manner! Staff definitely appeared to be very competent and didn't recommend any maintenance items I wasn't already aware of so they're not trying to More

by Brando-P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 01, 2022

We just moved to Syracuse, UT and needed to service our odyssey. Ken Garff Honda was our closest dealer and I was pleasantly impressed with their service department. Frank is a straight shooter. He suggest More

by powelljody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 01, 2022

I am always treated well at Garff Honda in Riverdale. My service advisor Collin Gum was so helpful. There was a small issue about a previous service, and Collin made it right. Thank you. More

by LAURA1274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review, Laura! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

October 01, 2022

Always courteous and efficient. This time they helped me out under a tight deadline for my travels. More

by jerelleann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Oct 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

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