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Ken Garff Honda Riverdale
Ogden, UT
5,636 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,636 reviews
December 10, 2019
Bought a new, used, car I came in for oil changes for Christmas. I decided to check what used cars there were. Tyler had helped me before and took the time to help expla I came in for oil changes for Christmas. I decided to check what used cars there were. Tyler had helped me before and took the time to help explain all of the dials on the CR-V.. I asked for Tyler and he helped me find one. I had an appointment I needed to be at. He helped me get out very fast. I bought a CR-V in 1997. Loved that car! I liked that there was a removable card table in the back. I bought another CR-V in 2016, and have loved the room in the car and the all wheel drive in the winter, I wanted my son to have a good car for the winter. Kevin Hurd from the service department also came and talked with me, as I have always bought a new car, and was a little worried about buying a used car. Kevin has helped me maintain my cars for a long time. I love the friendly staff!! Thank you Ken Garff for taking care of my cars for more than 20 years! More
by ICP
Verified Customer
December 10, 2019
Purchase of a service contract. This visit was to purchase a new service contract for my 2013 Honda Accord touring. I have been using this dealership since I bought this car. This visit was to purchase a new service contract for my 2013 Honda Accord touring. I have been using this dealership since I bought this car. More
by Gary
Employees Worked With
December 09, 2019
Customer Service is not your goal! Customer service has not been super great both times I’ve been in. Everyone acts super busy or tired every time I've been in. 3-4 people at their stat Customer service has not been super great both times I’ve been in. Everyone acts super busy or tired every time I've been in. 3-4 people at their stations not with customers and can't look up to acknowledge they have people waiting. It also took over 11 minutes on the phone to schedule my free advantage care oil change. They were more concerned about a good survey than actual customer service. It’s been two weeks since I was text by the company asking for a great survey and if there was a problem to let them fix it. I sent them this same review almost two weeks ago with no response. More
by ANGANDTRAV13
Employees Worked With
The actual person who took my keys was fine. It’s the overall staff that needs better training on how to treat others with consideration and promptness. We are the reason you have jobs after all!
December 09, 2019
Quick permaplate Took my car in for a permaplate was told the time it would likely be because they were busy finished in half the time qouted. Perfect timing for my pl Took my car in for a permaplate was told the time it would likely be because they were busy finished in half the time qouted. Perfect timing for my plans that day. :) More
by Jaygamage
Employees Worked With
Zach Brodis, Merissa Cook
December 09, 2019
Excellent repair on my Nissan Rogue The auto body did an excellent job on the repairs from our wreck. Kept me informed of the progress throughout the process. Top notch.. Thanks The auto body did an excellent job on the repairs from our wreck. Kept me informed of the progress throughout the process. Top notch.. Thanks More
by jerryeddy83
Employees Worked With
Dustin Eddy, Kevin Hurd
December 08, 2019
Brakes Brake issues that took a little longer than I thought it would to get fixed. Merrisa was an awesome rep and explained what was going on during the w Brake issues that took a little longer than I thought it would to get fixed. Merrisa was an awesome rep and explained what was going on during the whole experience. More
by PBPAULIE
Employees Worked With
Merissa Cook
December 08, 2019
Excellent Service I would recommend Ken Garff Honda, I don’t k ow if Honda still has the Satisfaction Plus Awards, Ken Garff deserves one. Keep up the excellent work. I would recommend Ken Garff Honda, I don’t k ow if Honda still has the Satisfaction Plus Awards, Ken Garff deserves one. Keep up the excellent work. More
by PARDEECROOKS
Employees Worked With
Merissa Cook
December 07, 2019
It was amazing! I worked with Mario and he was super helpful. He answered all of my questions. He was honest with me and didn’t push me to purchase the car. Mario is I worked with Mario and he was super helpful. He answered all of my questions. He was honest with me and didn’t push me to purchase the car. Mario is a fun guy to work with and will take care of you. More
by sanmarti13
Employees Worked With
December 07, 2019
Awesome Working with Jeremy was easy, he answered all my questions and didn't make me feel rushed. Rick in service is a great guy who really knows how to take Working with Jeremy was easy, he answered all my questions and didn't make me feel rushed. Rick in service is a great guy who really knows how to take care of customers and the reasons for my Honda longevity. More
by Nascar97
December 07, 2019
Great service from the Service Department I brought in my Honda Accord for regular maintenance, and Merissa was very friendly and pleasant to work with. She got everything taken care of and ex I brought in my Honda Accord for regular maintenance, and Merissa was very friendly and pleasant to work with. She got everything taken care of and explained everything that was done along with any recommendations. I would definitely recommend Merissa in the service department for prompt and reliable customer service! More
by jrarends82
Employees Worked With
Merissa Cook
