Ken Garff Honda Riverdale

Good services except roadside assistance The services from Mr.Leo Soto was very nice and helpful. I called roadside assistance many times and waited for more than 30 minutes, nobody answer The services from Mr.Leo Soto was very nice and helpful. I called roadside assistance many times and waited for more than 30 minutes, nobody answered. I had to get help from a local company. Honda could NOT keep roadside assistance promises. More

Great maintenance service Frank, my service agent was honest, listened to my needs and made sure everything was done to my expectations. The shuttle was not available so he got Frank, my service agent was honest, listened to my needs and made sure everything was done to my expectations. The shuttle was not available so he got me an Uber ride home. More

No pressure, great service Ken Garff is not your typical dealership. There was no pressure, just great service. They were so friendly and knowledgeable. There was no back and fo Ken Garff is not your typical dealership. There was no pressure, just great service. They were so friendly and knowledgeable. There was no back and forth negotiating the price, no middleman to deal with. Great car buying experience! More

Great Service Representative Melissa was so nice and helpful. She is very knowledgeable in her job! I would highly recommend her for any services need at this dealership. Melissa was so nice and helpful. She is very knowledgeable in her job! I would highly recommend her for any services need at this dealership. More

No nonsense car dealer I just had the beat experience buying a car! My salesman, Tyler Briscoe, answered every question with out “sugar coating”, then told me the bottom lin I just had the beat experience buying a car! My salesman, Tyler Briscoe, answered every question with out “sugar coating”, then told me the bottom line for each car and trim package that interested me. I didn’t have to go through the nonsense of haggling, nor did I get the BS about “you have to take this deal today, or else...” instead, I was given the time and space to make a decision. Once sure of what I wanted, the process was very quick to get the paperwork in order and drive away. Thanks to Tyler and team, I left with only the happiness of new car smell and no bitterness of being worked over. More

Great service no BS Great service, very friendly staff and they do everything to help you achieve your car goals. I love the honesty and service they provide us. We get t Great service, very friendly staff and they do everything to help you achieve your car goals. I love the honesty and service they provide us. We get the car we wanted at the right price, I would definitely be back when I need another vehicle. More

Salesguy was great Took his time to make sure we had the car we want for a great price. He was fun to work with and was very personable. Took his time to make sure we had the car we want for a great price. He was fun to work with and was very personable. More

They forgot to correctly mount a piece under my car. I have already sent an email about this, so I won't go through the whole situation. But they did not secure a piece under my car that came loose the I have already sent an email about this, so I won't go through the whole situation. But they did not secure a piece under my car that came loose the next day on my drive to Seattle. It cost me 2-3 hours, fortunately the Honda in Bouse took care of it. I'm surprised I never heard back from someone about my complaint. Regardless, I'm never bringing my Hinda back to Riverdale for service. More

Cares about me and my car Great service, excellent care and concern for my personal life and how the repairs were impacting it. Kevin made it easy for me to take care of what Great service, excellent care and concern for my personal life and how the repairs were impacting it. Kevin made it easy for me to take care of what I needed to do so that my impending vacation was not disrupted by inconvenient car repairs. More

Mechanic was rude I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered a I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered about my problems. I will not go back More