Ken Garff Honda Riverdale

Oil change and tire rotation I bought my car 5 1/2 years ago at your dealership and have brought it there for all of its service needs. I have always been pleased with the custome I bought my car 5 1/2 years ago at your dealership and have brought it there for all of its service needs. I have always been pleased with the customer service of your staff and the completed work. This visit was no exception; Jared Dille was very courteous and explained the current condition of my car. Thank-you.. More

Service department I highly recommend this department for all your Honda needs top of the line service and care for your car and your needs. Quiet comfortable waiting ro I highly recommend this department for all your Honda needs top of the line service and care for your car and your needs. Quiet comfortable waiting room More

Always receive amazing customer service! Every one at Honda does an exceptional job with all car services I’ve had completed, I’ve never had any issues! Everyone who helps me at Honda has alw Every one at Honda does an exceptional job with all car services I’ve had completed, I’ve never had any issues! Everyone who helps me at Honda has always been so friendly. More

Great service center Always super quick service! I can trust that my car is taken care of and has the correct maintenance at the appropriate time. Convenient times for ser Always super quick service! I can trust that my car is taken care of and has the correct maintenance at the appropriate time. Convenient times for service that fit my schedule. More

100% positive. Very satisfied with our service. . The technician explained everything they did. The car looked good upon picking it up. Thanks for the great service. We will surely be back again. The technician explained everything they did. The car looked good upon picking it up. Thanks for the great service. We will surely be back again. More

Best part of the dealership So far the service department has been the best experience with car buying, seriously so kind and actually cares! I wish the whole dealership was the So far the service department has been the best experience with car buying, seriously so kind and actually cares! I wish the whole dealership was the same as them! More

Good service Whenever you have to have a vehicle serviced it is always a little stressful but I was actually quite impressed with the overall quality and service a Whenever you have to have a vehicle serviced it is always a little stressful but I was actually quite impressed with the overall quality and service at Ken Garff Riverdale. I had a battery draining rapidly and had taken it to 2 of my regular mechanics and while I trust them and obviously chose to go to them first but neither could identify the problem and my one mechanic was open enough to suggest taking it to a Honda dealer. I have brought my vehicles here in the past knowing I would pay more. I certainly had hoped to pay less but was satisfied that they identified the problem, got the parts and quickly serviced my vehicle. They were open in their communication and detailed about the service they provided and they cleaned our car which is always a bonus. Overall I was satisfied. More

Long wait for simple repair I received a minor recall notice and made an appt for 8:30. I was told it was a 45 min job, but allow 4 hours. Needing my car by 1:30 are the latest, I received a minor recall notice and made an appt for 8:30. I was told it was a 45 min job, but allow 4 hours. Needing my car by 1:30 are the latest, I checked in afternot hearing back after the 4 hour estimate. I was told it would be done at 3:00. I said I needed to cancel it and come get my car. Frank said he would move me up on the list and have it ready at 1:30. I got dropped off at 12:30 and thanked Frank for expediting it. I sat in the waiting room for an hour waiting for 1:30 to come or to get called up. At about 1:35 I went to inquire. The guy went and found Frank. He told me it was ready and proceeded to check me out. He grabbed the keys from the key saver box. Why if the keys were there was I not called up before? Also when I went to the car, it had clearly been sitting there for quite a while. I had paid for the oil change and car wash. The wash was ok is all, and the car was already dry. Again, why wa so not called up earlier. I was late for my meeting and spent way too much time there. Frank was very kind and tried, but the process of getting people in and out could be greatly enhanced in my eyes. More

Got my 5th Honda. Great! I just got my 5th Honda from Ken Garff's in Riverdale. Tyler Briscoe was great to deal with. He has sold me four of them. He really goes out of his I just got my 5th Honda from Ken Garff's in Riverdale. Tyler Briscoe was great to deal with. He has sold me four of them. He really goes out of his way to help, and so many in the office came over to get acquainted. All of my cars have been maintained by the great service department. More

Brodis is the man. I called up Zach Brodis and told him what I was looking for and a few hours later I was driving away in the vehicle I needed The process was quick I called up Zach Brodis and told him what I was looking for and a few hours later I was driving away in the vehicle I needed The process was quick and painless and Zach was an outstanding professional without the creepy salesman vibe. Zach is the xxxxing man and everyone should know it. More