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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,679 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,679 reviews

June 20, 2025

My experience with the service department at Ken Garff Honda Riverdale was deeply disappointing due to their lack of honesty regarding my vehicle's service needs. I brought my car in for a routine oil cha More

by ncrvca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Brett Hargrove, General Manager bhargrove@kengarff.com

June 19, 2025

The techs and mechanics are always excellent. We trust them with all MX done on our vehicles. Very friendly and always a good experience. More

by kevin.ray.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 19, 2025

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience purchasing my vehicle from Jeremy Butler at Ken Garff Honda! From the moment I walked in, Jeremy was friendly, professional, and incredibly knowledgeable. He took More

by kirkham.kelly4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Halley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Jeremy provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

June 18, 2025

Thank you for doing to great lengths to get the exact color I needed for my Honda CRV hybrid. More

by vwkodjo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 18, 2025

Definitely a pleasant buying experience. Zach was very professional and courteous and did not pressure me into buying something that I did not want. He kept my payments right where I wanted More

by spudd45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

June 17, 2025

Chad followed up with us which resulted in a sale. 2nd vehicle purchased from him More

by scottpit23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 16, 2025

While I believe they offer good service, my last experience with them left me a bit disappointed. Jesse was very professional, however; I left the dealership without my issue being resolved the firs More

by RAFAELMORELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Ken Garff Honda Riverdale responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Brett Hargrove, General Manager bhargrove@kengarff.com

June 15, 2025

Excellent customer service from Jesse and my car was finished sooner than promised. Appreciated that I received communication updates provided via text. Had an alert on car when driving home. Notified J More

by SICannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 14, 2025

Zack dickson gave us excellent service and answered all the questions we had thank you More

by Odemaira27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 13, 2025

Excellent service, professional staff. They completed the work on my car quicker expected and always do great work on my car! More

by ekellis87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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