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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,847 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 3,026 service reviews

January 09, 2026

Great until you started sending me these annoying messages Had an oil change. In and out in short order More

by bob_shivers
Recommend Dealer
Yes
Jan 09, 2026 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We're sorry to hear that you had a frustrating experience with our communication. Please feel free to reach out directly if there's anything we can do to further assist you. Rick Johnson, Service Manager rickj@kengarff.com

January 09, 2026

Very exceptional and friendly service. I was greeted with a smile when I entered and felt satisfied when I left More

by LANCERAMA
Recommend Dealer
Yes
Employees Worked With
Josh
January 09, 2026

They were very helpful suggested key maintenances coming up. I did not feel pressured and that was satisfying More

by LANCERAMA
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
January 08, 2026

Everything went good. Nothing more to say. Nothing more to say. Nothing more to say. More

by nbh1996
Recommend Dealer
Yes
Jan 09, 2026 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 08, 2026

I purchased my vehicle from another Honda location about a year ago, and recently it had thrown a check engine light. Upon getting it diagnosed, I found it was a critical part of the engine that would lead More

by Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

January 07, 2026

New service center is so much better than the old one. Everything went great! Very Satisfied! More

by nadine_rendon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 07, 2026

Loaner vehicles would be a nice addition to your services. Especially for customers that cannot afford the rentals or are 24. More

by Kenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Ken Garff Honda Riverdale responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Rick Johnson, Service Manager rickj@kengarff.com

January 07, 2026

Quick service and everyone was really nice They clearly communicated what was going on with my vehicle and what they were going to do to fix it. More

by Kylee Williams
Recommend Dealer
Yes
Jan 07, 2026 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 06, 2026

Everything went smoothly and things were explained to our satisfaction. We especially liked Frank Perez and his customer oriented approach. Very friendly and upbeat. More

by wcmcgregor
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Jan 06, 2026 -

wcmcgregor responded

Everything went smoothly at our most recent oil change and check up. We gave our positive review through Deal Rater. In our opinion they make giving a review too complicated.

January 05, 2026

Jesse is one of the best. I have worked with him many times and he always takes excellent care of me and my vehicles. I will never take my cars anywhere else. More

by MDIREDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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