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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,839 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 3,018 service reviews

January 06, 2026

Everything went smoothly and things were explained to our satisfaction. We especially liked Frank Perez and his customer oriented approach. Very friendly and upbeat. More

by wcmcgregor
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Jan 06, 2026 -

wcmcgregor responded

Everything went smoothly at our most recent oil change and check up. We gave our positive review through Deal Rater. In our opinion they make giving a review too complicated.

January 05, 2026

Jesse is one of the best. I have worked with him many times and he always takes excellent care of me and my vehicles. I will never take my cars anywhere else. More

by MDIREDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2026

No problems Got in and out for an oil change, no issues. It was good More

by jleahy32
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
January 03, 2026

Lizzy was great and they got me right in. This is the 4th survey I have answered though and I'm getting tired of that More

by Hvannatter59
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzy Lawrence
January 03, 2026

I love the new service bays and the excellent help that I receive. Frank is terrific to work with and always polite and helpful. More

by Tom Hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Halley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2026

Fast & efficient along with great customer service. They answered all my questions and had my car done quickly. I will be back. More

by rachyp13
Recommend Dealer
Yes
Employees Worked With
Dino and Josh
January 02, 2026

Quick, clean, accurate, good service- nice, polite, informative. Nice new facility to wait for the work to be done. More

by LYDIA31363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruiz
January 02, 2026

Don't return phone calls when leaving a message. Went to another mechanic and found out the part they claim was broken wasn't. Asked for a call back so we can figure out what's going on and nobody r More

by Nephew055
Recommend Dealer
No
Employees Worked With
Alex Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruiz
Jan 02, 2026 -

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Rick Johnson, Service Manager rickj@kengarff.com

December 31, 2025

Very helpful! Was able to order what I wanted with no issues! Lizzy is the best! More

by kipp5
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzy Lawrence
December 30, 2025

Great service in a timely manner. Thank you so much ! Great friendly service with a smile ?? More

by sisterfox43
Recommend Dealer
Yes
Employees Worked With
Gav Caldwell
1
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