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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,900 Reviews

2,900 Reviews of Ken Garff Honda Riverdale - Service Center

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July 16, 2025

The dealership is great and has been all 3 or 4 times my car has been recalled in the less than year of ownership. While I am not blaming the dealership for the recalls, obviously, I'm sick of taking my car More

by randi-h
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

One week after my service my car overheated. All my fluids that I were told were topped off were empty. I don’t have a leak so that leads me to believe they weren’t topped off More

by KELLIE.HALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Jul 16, 2025 -

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review, Kellie. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Brett Hargrove, General Manager bhargrove@kengarff.com

Jul 16, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 16, 2025

It did exceed my expectations. A new key and FOB were made and the window fixed. Thankyou very much. More

by JMIKER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 16, 2025

Kyle was awesome to work with. I really appreciated the interaction I had with him. More

by LEBOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 16, 2025

Bought my Pilot in 2019-20. Ken Garff has done all my maintenance since then. More

by DDCALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 15, 2025

My 2007 Honda CRV was recently serviced in Riverdale, UT. My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My l More

by jbuck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports More

by Antony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

It's a hassle that I have to walk around to get to the wating area due to renovation but it is what it is for now. They're proficient in what they do and Kyle was very helpful answering my questions. More

by joe_yang85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

The parts were not right from first go around then when parts showed up they didn’t tell me how much it was going to cost to install when they told me the final charge it was over a thousand bucks thanks f More

by deeharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Brett Hargrove, General Manager bhargrove@kengarff.com

July 07, 2025

It was great. Josh was very helpful and courteous. I was provided a ride to and from the service dept over to the waiting area. I have severe lung disease so it wa More

by 2webby
Recommend Dealer
Yes
Employees Worked With
Josh
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