Ken Garff Honda Riverdale - Service Center

It was for an oil change. My husband took it into the dealership and I picked it up everything was as expected. The car had been cleaned. dealership and I picked it up everything was as expected. The car had been cleaned. More

Great service & staff!! Jesse updated me on some upcoming services that my civic needed. He had the technician replace the items needed to be replaced so that I didn’t need to return back in a month. services that my civic needed. He had the technician replace the items needed to be replaced so that I didn’t need to return back in a month. More

They were prompt, helpful, and communicated well! I was thankful that they gave a detailed review of what they were doing and then what they did. thankful that they gave a detailed review of what they were doing and then what they did. More

They were great.. But if I keep getting hounded by you in my off time I'm done w you. Way to much pestering! Stop my off time I'm done w you. Way to much pestering! Stop More

Very impressed with the service and quality of work. Very thorough and great communication. sending pictures of the work is a great idea. You know exactly what you are getting. thorough and great communication. sending pictures of the work is a great idea. You know exactly what you are getting. More

Jesse was very helpful and kind. My car was done a lot quicker than expected. Rick was also helpful. He was the original person I was working with for the problem. quicker than expected. Rick was also helpful. He was the original person I was working with for the problem. More

As someone who has gone to automotive school, service writers are there to help so I don't believe they should give advice on what is wrong with the car unless they have an ASE in that specific area of e writers are there to help so I don't believe they should give advice on what is wrong with the car unless they have an ASE in that specific area of expertise. The service was great other then that because when that happens it causes issues and problems. The fix was quick, easy, accomidating & the manager was very understanding. More

Best I have ever had to deal with. Highly recommend. I liked the video of the technician showing he was working on the car. Excellent . liked the video of the technician showing he was working on the car. Excellent . More

Expired tags, needed emissions check and purchase tags. However, because my tags were more than 3 months past expiration, the dealership could not give me the new tags. I had to go to the DMV. However, because my tags were more than 3 months past expiration, the dealership could not give me the new tags. I had to go to the DMV. More

The Honda Riverdale Service Department is awesome as usual. I truly appreciate the over and above customer service provided. It is consistently excellent. Thank you! usual. I truly appreciate the over and above customer service provided. It is consistently excellent. Thank you! More