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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,872 Reviews

2,872 Reviews of Ken Garff Honda Riverdale - Service Center

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May 06, 2021

I was very happy with the gentleman who waited on me. He was very polite and informed me all along the waiting time what more time I had to wait. My vehicle runs well. No more wondering whether it is going More

by carlene1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Monzon
May 06, 2021

I have been taking My 2015 Honda Pilot to them since it was new. They do good work and the package deal for oil changes is outstanding. More

by JIMICKEY567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Very pleased with the service. They make sure everything is working the way it should. Thanks for taking such good care of my car and keeping me informed of things that will be in need of attention. More

by Fancy JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd, Alfredo Monzon
May 04, 2021

Awesome is a good word to use when it comes to your service department. My general opinion year, after year, is that you seem to hire the right people or you train the new ones with the right attribute More

by PDRONA2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

I love Ken Garff Honda!!! The staff is always very friendly and welcoming. They don't pressure you!! They are the best and I wouldn't take my car anywhere else!! More

by SHALEEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Great service and helped me out very well. It was a very good experience and I found that everything went well during the service for my car More

by kamaldawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

I was very frustrated. My car spent a lot of time in the service area. I was really upset about not having my car for a week and no loaner. More

by pattie_Mumford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Hurd
May 19, 2021 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Joey Burns joeyb@kengarff.com

April 27, 2021

Alfredo was great simply had answers to all my questions and positive attitude I like how he wasn't like a typical sales person on trying to pressure for a sale I would like to request him for future servic More

by ULISESAMADOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Monzon
April 27, 2021

i had a great experience with Ken Garff, appointment was easy to make over the phone, my vehicle was serviced in the time I was told, service manager Rich Johnson & his staff always do right by me!!!!!w More

by tuz461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Monzon
April 27, 2021

They were friendly, accommodating and quick with the service. They explained what was done during the service and gave a list of services they suggested for the auto! Over all I was pleased with the vis More

by stevenlf58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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