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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,864 Reviews

2,864 Reviews of Ken Garff Honda Riverdale - Service Center

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February 17, 2025

Since my oil change, when my engine warms up and I’m using the heater, the air coming into my car smells like burning oil. They must have spilled oil in the engine. It has not been great More

by ANDREWECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 16, 2025

Awesome customer service, informative, honest and fair. I will return there for future del sol service. More

by rtonto64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 16, 2025

It was great! Quick, friendly, informative, ride to and from. Couldn’t ask for more! More

by shizam62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver; Steve
Feb 19, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 16, 2025

Needs Major improvement has a Hostile customer facing environment very much who you know or your not worth the time Prices change without warning and can't be explained even by management also if you don More

by showersjohn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Joey Burns, General Manager joeyb@kengarff.com

February 13, 2025

Service was fast and easy. There was a little bit a chaos with all the new constructions going on around the property but they handled it well and got my car taken care of. More

by TYAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Frank was AMAZING to work with and I would highly recommend him to anyone. He was very knowledgeable and personable and did everything in his power to make a very expensive repair a little easier to More

by scott.katie.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

The Riverdale service department was a xxxx show! I waited 3 1/2 hours to have an omissions test. More

by debpeterson.now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Youngdell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 09, 2025

Ken Garff Honda Riverdale is the only pay I go to for Service and Cars. More

by PEEBSJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Jacob was fantastic to work with and he was very personable! He is a great employee! More

by daytonconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 03, 2025

Kyle was very helpful and quick to act to find and fix the oil leak More

by TUTTLE1665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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