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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,838 Reviews

2,838 Reviews of Ken Garff Honda Riverdale - Service Center

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September 06, 2023

The staff at Ken Garff have always left us with favorable impressions and we are grateful for the service we receive. We are always recommending Ken Garff to friends and family. We have purchased 3 vehicles More

by PAULACOX55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Frank does a great job explaining in detai all of the service required and accomplished on my honda accord More

by Henryslayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Mr Soto provided excellent advice and service, giving me every discount he could. (Filler words.) More

by WULITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Mr Soto provided excellent advice and service, giving me every discount he could. (Filler words.) More

by WULITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Excellent service. Jacob made sure I felt taken care of. I will definitely work with them in the future! More

by J.Bice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Everybody is great except Jesse Martinez. Have had a great experience with everybody else there. More

by kingbrandon187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum, Dallan Oldroyd
August 26, 2023

Ended up needing more work done than I had planned on. Josh was excellent at keeping me updated on what was happening and discussing what needed to be done now and what could wait. It was really informa More

by kmoose
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

When I made the appointment, they said they had the key fob that I needed got in there they didn’t have it so they had to order it. Waste of time. More

by martinsondavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

August 25, 2023

Definitely a go to place to have your Honda serviced. They pay attention to what you need to have done, excellent feedback on what to watch for, nice communication, repair or overview video, needless to More

by GOGEORGEPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallan Oldroyd
August 25, 2023

The Service Department explained the need for what was needed and answered my questions. The service was proved in a timely manner. More

by tparas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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