Ken Garff Honda Riverdale - Service Center

Collin did a fantastic job, kept me informed of the maint that was going on and scheduled me for another appt. Great!!!!!! that was going on and scheduled me for another appt. Great!!!!!! More

I'm from out of town, but I normally get my Ridgeline serviced at my local Honda dealer. I came to Garff as they are the local Honda dealer to my son's home. I was able to schedule the service online. serviced at my local Honda dealer. I came to Garff as they are the local Honda dealer to my son's home. I was able to schedule the service online. Frank (Perez) was my advisor. Frank was professional,and he and my service tech kept me informed throughout the service. Would I return to Garff Honda for service? The chances are pretty slim only because I live nearly 2,000 mails away. But if I'm in the Riverdale area, and with my Ridgeline, and it requires service, I will definitely return. More

On top of things. Service was great and enjoyed the fact they explained everything during the service process Service was great and enjoyed the fact they explained everything during the service process More

Dino was very helpful and even arranged for a shuttle despite needing to go to Mtn. Green. despite needing to go to Mtn. Green. More

My experience with this dealer whether it be purchasing new, used or service dept has been great. Super nice people to work with and they make sure you are happy with your experience new, used or service dept has been great. Super nice people to work with and they make sure you are happy with your experience More

Service department are accommodating, helpful and nice. They’re very busy, but efficient. Clean and comfortable while you wait. They’re very busy, but efficient. Clean and comfortable while you wait. More

It is so nice getting my vehicle serviced when there are such helpful people who are willing to answer any question I have and explain everything. I especially love that they tell me what services my car ne such helpful people who are willing to answer any question I have and explain everything. I especially love that they tell me what services my car needs More

Very helpful and quick! ! Got us right in and informed us of repair and when to come back. ! Got us right in and informed us of repair and when to come back. More

Brought my car in at 11:00. I was told it would be done around 12:30 but just to be sure it was done they told me it would for sure be done at 1;00. So I came to pick up my car I was told it would be done around 12:30 but just to be sure it was done they told me it would for sure be done at 1;00. So I came to pick up my car at 2:00! It still hadn't been even touched. I waited another hour,vthen asked again for my car. They said it wasn't done yet that it would be another half hour. Well after waiting another hour it was finally done but oh now for some reason the tray that sits under the engine was missing with this oil change. I was very upset and let the service worker know. I told the setvice worker i felt like that was a little suspicious being that i had made trouble over them not having my car ready when they said it would, to then now be missing the tray. Now tell me this . . .what are the odds that a fairly new vehicle would have the tray just fall off the vehicle yet I never heard any such noise from my car to indicate that it was loose nor did I hear it fall off. They ended up not charging me for the emissions just for them to take my tray off my car in retaliation, I feel, because it was there last oil change. I can't tell you how disgusted I am by this whole incident. I want my tray put back on my car or I will leave and take my other family members with me. There is no excuse for repeatedly promising a car would be done then to lie and say the tray under the car was missing when I brought the car in. This whole incident was a joke!!!!!!!!!!!!!! More

This was such a downgrade compared to the orem location. The staff was.. not rude but acted annoyed that anyone was there. I didn’t get my free car wash as promised which was annoying, and the overall atmos The staff was.. not rude but acted annoyed that anyone was there. I didn’t get my free car wash as promised which was annoying, and the overall atmosphere was just.. not the best. I was hoping for comfort, snacks, and it was just so aggressively average. I’d rather go drive to orem if I got their advantage care. More