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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,876 Reviews

2,876 Reviews of Ken Garff Honda Riverdale - Service Center

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November 11, 2022

Great fast service, extremely friendly service personnel. Kept informed of all steps of required service the use of video helps understand repair . More

by DOMINIC_MOSCARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review, Dominic! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

November 09, 2022

I appreciated how quickly my appointment went. I like being able to make the appointment online. All costs were laid out upfront. More

by DSKISMITH90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

November 07, 2022

Incredible customer service, Collin is always helpful and knowledgeable with every visit. I have enjoyed working with the team since moving to Utah as they truly show that they care. More

by Gsamra27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Nov 07, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 03, 2022

Service was not acceptable The service rep had no idea what she was talking about nor nee any answers to my questions The sales manager was no help I received an estimate of 1500.00 for replacing a be More

by JRMOONEY04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anna Jameson
Nov 03, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

November 03, 2022

I made an appointment for an advantage care service. I arrived on time. Other than moving my car 5 or 6 times, no one worked on it for a good hour. When it finally went up on the rack, the tech did a More

by STEVED4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

November 02, 2022

Overall, I like to get my car lubed and serviced at the dealer. However, I’m skeptical of many of the recommendations. For example, I know my front brakes need fixing in the near future, but the report sho More

by sauceynut
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
October 31, 2022

The car wash is great The coffee is great Thanh you for window Prepaid so convenience More

by michaelkerryjohnson32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Jameson
Nov 03, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

October 31, 2022

The service at Ken Garff Honda is top-notch from the time you walk in the door until the time you drive away in your serviced vehicle. Every person I have encountered there has been so polite, knowledgeable, More

by AnnaJameson0320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Bechel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Eastburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Hupko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum, Anna Jameson
Nov 03, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review, Anna! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 30, 2022

Absolutely attentive and honest about what they could or could not do. Frank is a great rep for Jen Gardf More

by bwesoloski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 30, 2022

Everyone was really nice, respect,and knowledgeable. The building was very clean. The service was excellent More

by AMKOSTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry
Oct 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

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