Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,876 Reviews of Ken Garff Honda Riverdale - Service Center
Great fast service, extremely friendly service personnel. Kept informed of all steps of required service the use of video helps understand repair . Kept informed of all steps of required service the use of video helps understand repair . More
Incredible customer service, Collin is always helpful and knowledgeable with every visit. I have enjoyed working with the team since moving to Utah as they truly show that they care. knowledgeable with every visit. I have enjoyed working with the team since moving to Utah as they truly show that they care. More
Service was not acceptable The service rep had no idea what she was talking about nor nee any answers to my questions The sales manager was no help I received an estimate of 1500.00 for replacing a be what she was talking about nor nee any answers to my questions The sales manager was no help I received an estimate of 1500.00 for replacing a bearing and sensor and was charged 160.00 for receiving this estimate I took my car to a reputable mechanic and was charged 400.00 for the exact same service Ken Garff might have ears to listen but to no avail as they overcharge for service. That's an 1100.00 different Quite ridiculous!!! I also called my old salesman to see if I could buy a used car. He said he would check around and get back to me. He never did. So you lost me as a customer in service and sales ! Hope this helps and you will quit gouging people on pricing More
I made an appointment for an advantage care service. I arrived on time. Other than moving my car 5 or 6 times, no one worked on it for a good hour. When it finally went up on the rack, the tech did a I arrived on time. Other than moving my car 5 or 6 times, no one worked on it for a good hour. When it finally went up on the rack, the tech did a good job (I observed from outside the door). The service associate tried to make it right with my by giving me a card for a free oil change. I thought that was pretty decent of him. I left satisfied with the experience. More
Overall, I like to get my car lubed and serviced at the dealer. However, I’m skeptical of many of the recommendations. For example, I know my front brakes need fixing in the near future, but the report sho dealer. However, I’m skeptical of many of the recommendations. For example, I know my front brakes need fixing in the near future, but the report showed my brakes as fine. However, I ALWAYS get reports of big ticket items that should be repaired (1,000 dollars or more). More
The car wash is great The coffee is great Thanh you for window Prepaid so convenience for window Prepaid so convenience More
The service at Ken Garff Honda is top-notch from the time you walk in the door until the time you drive away in your serviced vehicle. Every person I have encountered there has been so polite, knowledgeable, you walk in the door until the time you drive away in your serviced vehicle. Every person I have encountered there has been so polite, knowledgeable, kind and efficient. Our three vehicles will never be serviced anywhere else. We LOVE Ken Garff! More
Absolutely attentive and honest about what they could or could not do. Frank is a great rep for Jen Gardf could not do. Frank is a great rep for Jen Gardf More