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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,874 Reviews
Call Service Center (801) 337-7130

2,874 Reviews of Ken Garff Honda Riverdale - Service Center

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October 20, 2022

I never have a problem or what to wait too long for my car to be finished. More

by Janae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Janae! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 19, 2022

The people are really nice and helpful, but the place is very busy and it took a long time for them just to make and setup a key. More

by HREISIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anna Jameson
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Oct 20, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

October 17, 2022

They are always helpful a ND professional. They never try to gouge me. But my truck didn't get washed last time 😥 More

by BLONDEGRAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He was a new guy, can't remember name
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October 16, 2022

Liked the follow up and communication Explanation of the service . Polite and informative staff thanks More

by lindacooking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 15, 2022

Josh is amazing! He went above and beyond what was needed. A Service of Excellence Award should be named after him. Thank you! More

by threecharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review,! It is wonderful to hear that Josh provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

October 14, 2022

I had to call 10 times to get any help. When I receive service everyone is helpful. But it is so hard to get service. Frank was very helpful in making things right for me. I appreciated the More

by deanneargyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

October 13, 2022

Great service, nice people and it was done on time. Scheduling & reminders were Good too 🙌🏻 More

by yeniferlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 11, 2022

They always give great service and do so in a timely fashion. We'll keep using Ken Garff for our Hondas. More

by Ninnygardenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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Oct 12, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

October 11, 2022

I always have a great customer experience at the Ken Garff Honda in Riverdale. Jacob was wonderful as always. More

by charlotte8518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum, Anna Jameson
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Oct 12, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review, Charlotte! It is wonderful to hear that Jacob provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

October 10, 2022

Clean friendly environment were they will answer your questions and explain what is happening or needs to be done on your vehicle. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felisha Hupko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review, Ray! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

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