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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,867 Reviews

2,867 Reviews of Ken Garff Honda Riverdale - Service Center

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September 14, 2022

Good service but a long wait to get an appointment to get the service done. More

by johnmooreara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

September 13, 2022

I simply like Ken Garff Honda Riverdale, close to home, everyone I have dealt with is nice, helpful and friendly. More

by QUARLRR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 13, 2022

Good service, friendly staff, easy to work with. Not too pushy on extra services - they understand I like to do some of my own work and respected that. More

by JDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 13, 2022

We've done service with Ken Garff Honda in Riverdale for 19 years(!!!) That should tell you all you need to know. They have ALWAYS been great, have been a great help over the years. As for Frank, he's the b More

by pmickey13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

September 13, 2022

Always get work done in estmated time. Service personal are polite and helpful. No complaints More

by ALEUT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

September 09, 2022

No good service. I went to get a new key for my truck and reprogrammed the key , leave ther truck overnight and when I tried to turn on the truck next day , key did n More

by mosar7722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

September 09, 2022

I’m always happy to see Jesse at the counter when I arrive. I KNOW he will get my car service done as quickly as possible. I’ve used the Riverdale Honda for my 2013 CRV since I bought it two years ago More

by francomjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 08, 2022

Rick is awesome and the main reason I keep coming is because I trust him! More

by scrappintrisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Rick provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

September 08, 2022

Service was done quickly and efficiently . I love how they send me a video of needed maintenance. More

by casseystanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Bluhm
Sep 12, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Cassey! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

September 08, 2022

Great service department very helpful, and waiting area extremely comfortable with great amenities. Serviced my vehicle timely. More

by smusil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Bluhm
Sep 12, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

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