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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,857 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,859 Reviews of Ken Garff Honda Riverdale - Service Center
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July 24, 2022
Easy to work with. They treat the customer well. Have only had one bad experience in the 10 yrs we have been coming there. They treat the customer well. Have only had one bad experience in the 10 yrs we have been coming there. More
by fmichelony
Verified CustomerEmployees Worked With
July 23, 2022
Jesse and his team were great and extremely helpful! Jesse he his team get my car done and worked on in a timely manner and I was back on the road in no time. Jesse he his team get my car done and worked on in a timely manner and I was back on the road in no time. More
by JNIELS16
Employees Worked With
July 22, 2022
I appreciate the personal care they took to resolve some concerns. They’re service is prompt and reasonable. I like the atmosphere in the waiting room and the choice to have a shuttle home. I’m pleased with concerns. They’re service is prompt and reasonable. I like the atmosphere in the waiting room and the choice to have a shuttle home. I’m pleased with Honda Riverdale employees. . More
by yi1der
July 21, 2022
Service was good with no issues. Fairly disappointed in the Accord as it has been in the shop four times in 23,447 miles. Bought the accord thinking it would be a very reliable car. Fairly disappointed in the Accord as it has been in the shop four times in 23,447 miles. Bought the accord thinking it would be a very reliable car. At this point I have lost faith in it. That said, I was satisfied with the level of service and the timely turnaround. I gave Josh a three as his personal skills could be better. Didn't feel as though I was valued as a customer, rather here is your car and it is parked in this spot. More
by jared.peay
Employees Worked With
July 17, 2022
(Example) I call Arby's up and ask if the 3 for 5 is still on I get told yes come on down. Go down there and charge me regular price. You can't call someone and say the price is increased I wasted my ga still on I get told yes come on down. Go down there and charge me regular price. You can't call someone and say the price is increased I wasted my gas I could have gone somewhere else, closer to me instead I have to drive from Ogden to Riverdale then I get told the price went up. You didn't want to fix the situation. Your service sucks. I got to more thing and I'm done with you xxxx offs More
by COLSEN70
Employees Worked With
Don't know name
July 16, 2022
They were Very nice very knowledgeable. They were quick and very easy to work with They were quick and very easy to work with More
by PATRISH29@yahoo.com
Employees Worked With
July 16, 2022
Came in for oil & brake fluid change, service tech forgot to reset “oil minder” so, by the time I discovered the problem (and reset it myself), some mileage went by making such reminder less reliable for det to reset “oil minder” so, by the time I discovered the problem (and reset it myself), some mileage went by making such reminder less reliable for determining when the next oil change should be done. More
by REED2SKI
Employees Worked With
July 14, 2022
Super quick and easy process was able to drop it off and they had it done before noon!!! Absolutely phenomenal customer service too kept me updated throughout the entire process. 11/10 would recommend they had it done before noon!!! Absolutely phenomenal customer service too kept me updated throughout the entire process. 11/10 would recommend More
by SCOTTASNYDER
Employees Worked With
Other Employees :
Kevin Hurd, Nicole Martinez, Collin Gum
July 14, 2022
Dealer quoted me $1600 for AC compressor replacement and Freon regeneration. Another local mechanic looked at it and said the compressor was not broken. Said the dealership mechanic did not do a thorough jo Freon regeneration. Another local mechanic looked at it and said the compressor was not broken. Said the dealership mechanic did not do a thorough job of diagnosing problem and just assumed it needed a new compressor, which it did not. Paid local mechanic to regenerate Freon and AC works better than ever. Will never bring my car to dealership for repair again. You hear that dealerships are a ripoff for repairs and I believe it now. We’ve had nothing but great things to say about Ken Garff up until now. Disappointing. More
by tiffanyjohnson1975
Employees Worked With
