Kia of Wesley Chapel

It is never the best experience to take your car in for service, but Nate Hayes was exceptional! He made the experience easy and honestly made me feel like he really cared that we were getting everything service, but Nate Hayes was exceptional! He made the experience easy and honestly made me feel like he really cared that we were getting everything done without feeling the blow to our wallet. Hopefully we get him every time we need work done with our car. He definitely went the extra mile and he is very appreciated. More

The dealership was state of the art. The staff was warm, attentive and professional. Nelson was awesome. Knew what we had to, he showed us our car, instructed us as to what needed to be The staff was warm, attentive and professional. Nelson was awesome. Knew what we had to, he showed us our car, instructed us as to what needed to be done (Insurance and Finance) and then escorted is to our new car and showed us a few things before leaving. More

Mike was amazing ! ! This was my first time buying a car and he made the process feel so easy. He was very thorough in explaining all the features of my new car and made ! This was my first time buying a car and he made the process feel so easy. He was very thorough in explaining all the features of my new car and made the process fun!! 10’s all around. More

The service department at this dealership is outstanding. I've dealt with the same advisor (Jonathan) for years and always come away satisfied and pleased with my decision to use this dealership for things l I've dealt with the same advisor (Jonathan) for years and always come away satisfied and pleased with my decision to use this dealership for things like oil changes, tire rotation, coolant flushes and so forth. Shocking, really, when you consider the reputation car dealers suffer generally. Not here, though; this service department may be small but they're professional, quick and true to their word (my appointment always holds up). More

this man is so fine big daddy service advisor 10/10 would have him handle my car again😛😛😛😛😛😛😛 have him handle my car again😛😛😛😛😛😛😛 More

Service advisor Jonathan Vidal was great best service ever. Will come back for next maintenance. ever. Will come back for next maintenance. More

I had a very disappointing experience working with Mike, the finance manager at Kia, when I leased two vehicles. What should have been an exciting and straightforward process turned into a frustrating and u the finance manager at Kia, when I leased two vehicles. What should have been an exciting and straightforward process turned into a frustrating and uncomfortable situation. From the start, communication was poor and I felt like I wasn’t being treated with honesty or respect. Important details were either glossed over or not clearly explained, and I had to repeatedly ask for clarification on basic terms. Instead of being helpful, Mike came across as dismissive and more focused on pushing paperwork through than making sure I understood what I was signing. Leasing one vehicle is a big decision—leasing two should come with even more care and professionalism. Unfortunately, that wasn’t the case here. I left feeling taken advantage of rather than valued as a customer. I would strongly recommend that anyone working with this dealership double-check everything and consider asking for a different finance manager. This experience definitely left a bad impression. More

Great experience plenty of knowledge very friendly easygoing no picture absolutely five stars or 10 if available easygoing no picture absolutely five stars or 10 if available More

Dishonest and unclear with information in order to make a sale, disrespectful and treats the customer badly sale, disrespectful and treats the customer badly More

Great staff Geotge was very informative on the car we purchased today Jon sold us our first Kia in 2019 Great job George and team Wesley Chapel Kia purchased today Jon sold us our first Kia in 2019 Great job George and team Wesley Chapel Kia More