Kia of Wesley Chapel

Car shopping without the infamous stereotypical experience The initial impression is strange, with lots of salespeople outside because of the relatively small interior space. It does get a bit loud inside with The initial impression is strange, with lots of salespeople outside because of the relatively small interior space. It does get a bit loud inside with lots of people in a small space. We were there on a Saturday though, so I'm sure you could avoid bigger crowds on another day of the week. Ultimately though the difference from the typical dealer experience we saw at other places is what stood out. Sean was the first to help us on our first of three visits. He answered our questions directly, without steering to a pitch. We said we were in initial stages of shopping and clearly understand, never getting pushy. Sean was busy on our third visit which was initially only for a test drive, so he had Savir help us. Savir was similarly helpful and pleasant without the pressure. When we asked for numbers, I was ready for the typical sales manager act; but while Luis was clearly looking to make a sale - that's his job after all - we again didn't get that slick and sometimes condescending act we'd seen at other places. The negotiations were courteous. When we finally decided to buy, I was ready for the hard sell of extras from the finance manager; but while Starlin did of course talk about things like extended warranties - again, his job - he did so in a plain and informative manner, courteously moving on when we declined. I'd always want to give my business to a place that treats me well, but of course this is ultimately a big purchase and price is crucial. Fortunately the deal we got was better than we had hoped. Thanks to everyone at Fuccillo for a pleasant experience. More

Great Customer Service Jenny at the service center is always very helpful and pleasant to work with. She gives you answer's and is very knowledgeable. My 7 yr even noticed h Jenny at the service center is always very helpful and pleasant to work with. She gives you answer's and is very knowledgeable. My 7 yr even noticed how cool she was and how nice she treated us. More

Very pleased! This is my second time visiting this dealership and second time purchasing a car from Fuccillo Kia. Our salesaman Jesus was friendly, knowledgeable an This is my second time visiting this dealership and second time purchasing a car from Fuccillo Kia. Our salesaman Jesus was friendly, knowledgeable and great! More

Amazing!!! No complaints!! 2nd car I have purchased. Very pleased with everything. Ed was a great salesman:-) I would recommend seeing him when you come in. No complaints!! 2nd car I have purchased. Very pleased with everything. Ed was a great salesman:-) I would recommend seeing him when you come in. More

To long out of my day to purchase a car. The only thing that bothers me is you have to sit in the most uncomfortable chairs for such a time. The time needs to be cut down and give people mor The only thing that bothers me is you have to sit in the most uncomfortable chairs for such a time. The time needs to be cut down and give people more comfortable seating. I saw a lot of people just standing around doing nothing. I love my SUV and love Kia. This is my third Kia so you can see how much I love it. More

Great job!! Everyone was very helpful. They answered all of our questions and offered a variety of options to fit our needs. We are very happy with our purchase. Everyone was very helpful. They answered all of our questions and offered a variety of options to fit our needs. We are very happy with our purchase. More

Amazing Quick work, excellent service great jobRobert did everything in his power to help me so did the whole staff meet all my needs amazing work Quick work, excellent service great jobRobert did everything in his power to help me so did the whole staff meet all my needs amazing work More

New vehicle purchase We came to Kia looking for a new vehicle. Shawn, and John Masters were very helpful. They made the process quick, and painless for getting placed into We came to Kia looking for a new vehicle. Shawn, and John Masters were very helpful. They made the process quick, and painless for getting placed into a new SUV. More

A Surprising Car Buying Experience Like many people, I dread the car buying experience. You get dragged through the muck and forced to wait for a deal that isn’t forthcoming. Fuccillo K Like many people, I dread the car buying experience. You get dragged through the muck and forced to wait for a deal that isn’t forthcoming. Fuccillo Kia provides just the opposite—a pleasant experience. I showed up after communicating online about a certain vehicle. Knowing it is the busiest car sales week of the year, I wasn’t shocked that the car had been sold. That happens and can’t be avoided. I explained my needs while Savir asked and listened(!!). His manager Luis joined in to assist after I didn’t love another vehicle that I drove. When Luis pulled up a vehicle I wasn’t expecting, I was hesitant. That changed after a test drive. The change was complete when I saw the numbers. I wasn’t forced to wait for some back and forth that means nothing but headache. Savir and Luis brought a great number on the first attempt. Deal!!! If you want a fair deal with salespeople who listen and a sales manager who actually cares, stop by Fuccillo Kia of Wesley Chapel. More

Love my Soul Went in to get a Sportage but came out with a brand new yellow Soul. It is so fun to drive and turns on a dime. Tiffany was an awesome sales person an Went in to get a Sportage but came out with a brand new yellow Soul. It is so fun to drive and turns on a dime. Tiffany was an awesome sales person and did not pressure me at all! Financing was efficient and got me in and out as soon as possible. More