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Kia of Wilmington

Wilmington, DE

4.5
350 Reviews
Kia of Wilmington was originally founded in 1916 as Delaware Motor Sales. In 1982, the current ownership assumed control of our AutoTeam Delaware dealer group, with Kia of Wilmington being added in 2009. We consistently earn Customer Satisfaction Ratings above Regional and National Levels, and we offer a great selection of services and amenities for both Sales and Service that we like to refer to as our Kia-Guarant-ia! Vehicle Purchase Kia Gurant-ia: A Personalized Sales Experience ** Great Vehicle Pricing ** Over 175 New, Certified, & Pre-Owned Kia Vehicles to choose from - In Stock, In Transit, and In Build Status ** "Start My Deal" online Payment Tool - Customize Your Payments including Tax, Checkout with PayPal ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!! Service Visit Kia Gurant-ia: Our all-new state-of-the-art Service & Parts Center is Now Open! Located at 3400 Lancaster Pike, Wilmington, De 19805 near the intersections of Routes 48 and 141. Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Free Car Wash ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Kia Factory Trained Technicians ** Genuine Kia Parts & Accessories!
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1603 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 350 reviews

December 28, 2023

Easy to work with. Very up front. No nonsense. No hidden fees or charges. Was happy with my visit. More

by mylittledogmoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Kia of Wilmington responded

We're thrilled to hear about your positive experience! Thank you for taking the time to share your feedback. If you ever need assistance again, feel free to reach out. We appreciate your 5-star review!

December 18, 2023

Great people, great dealership. I recently purchased my second Telluride from Jamie Connell. Jamie is an honest rep who does whatever it takes to make sure his customers are happy More

by Tim G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Fitts
Dec 20, 2023 -

Kia of Wilmington responded

Thank you for the fantastic review! We're delighted to hear about your positive experience with Jamie and Kia of Wilmington. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again and appreciate your continued support

December 09, 2023

The service department went the extra mile to diagnose and fix a tricky electrical problem with my EV6. They provided text updates throughout the service experience, and solved the problem after two other More

by EVjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Waychunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Owens
Dec 11, 2023 -

Kia of Wilmington responded

Thank you for sharing your experience! We're glad our service department could go the extra mile to diagnose and fix the electrical issue with your EV6. Our commitment to understanding and servicing EVs is a top priority. We appreciate your 5-star review!

September 05, 2023

Very welcoming and no pressure environment. I never felt rushed and Ralph answered all of my questions very honestly. More

by jpro
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Kia of Wilmington responded

We're glad to hear you had such a positive experience with Ralph. Honesty and patience are our priorities, and we're here to help with any questions you may have. Thank you for your feedback & enjoy your new car!

July 09, 2023

The service was excellent. They displayed a very professional attitude. They displayed a concern for my overall comfort during. Even to the point of not just offering tea but m More

by lquar25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Ellsworth, Stacey Brokenbough
Jul 10, 2023 -

Kia of Wilmington responded

It's wonderful to hear that you had such a fantastic experience with us. Thank you for the 5 Star review. If you need anything in the future don't hesitate to reach out.

February 26, 2023

Al was so incredibly helpful, taking over 45 minutes out of his day to try and figure out a problem we were having replacing some bulbs in our car. He determined the cause of the problem and provided us wit More

by jentstech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Waychunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Kia of Wilmington responded

Thank you for the 5 star review! We are thrilled that Al made sure you had such a fantastic experience. We look forward to serving you again in the future.

Feb 27, 2023 -

Kia of Wilmington responded

Thank you so much for the 5 Star review!! We are so happy that you had such a pleasant experience with Al. We appreciate your business We look forward to working with you again in the future.

February 17, 2023

The customer service that Kia of Wilmington provided is top notch. Thank you Angie for making sure that I was well taken care of. More

by Regina
Recommend Dealer
Yes
Employees Worked With
Angie Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Brokenbough
Feb 17, 2023 -

Kia of Wilmington responded

Thank you for the 5 star review! We are thrilled that you had such a fantastic experience with us. We look forward to serving you again in the future.

December 25, 2022

Service was exceptional and the price of the services was less expensive than Valvoline! Kia of Wilmington will be go to place for my Sorento More

by m.betsill8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Ellsworth, Austin Owens, David Schwartz
Jan 03, 2023 -

Kia of Wilmington responded

Thank you for choosing Kia of Wilmington!

December 11, 2022

April is my favorite person in the industry, I always get my Subarus and Kias from her. More

by swestcott46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Gambacorta, Wayne Spence
Dec 22, 2022 -

Kia of Wilmington responded

thank you for the 5 star review!

December 03, 2022

April is the BEST ! She went above and beyond to find the exact car I wanted. I highly recommend April and Kia of Wilmington. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Gambacorta
Jan 03, 2023 -

Kia of Wilmington responded

Thank you for Choosing Kia of Wilmington!

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