Klaben Chrysler Jeep Dodge Ram

I found Klaben Chrysler Dodge Jeep dealership in Kent to be exceptional when it comes to service and parts, their efforts, their honesty, which is very important most places just can’t be honest they are. I be exceptional when it comes to service and parts, their efforts, their honesty, which is very important most places just can’t be honest they are. I won’t take my vehicle anywhere else anymore. Thank you, RIdge and Joe for taking care of my Jeep sincerely, Doug Rice More

I appreciate meeting with the sales manager and getting straight answers and quick numbers for my vehicle. He made it very easy and was very likable to buy from. straight answers and quick numbers for my vehicle. He made it very easy and was very likable to buy from. More

Ken Harris was great. He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there wa He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there was no effort to hurry us along. Would return for the right vehicle in a heartbeat. More

My family has purchased from Klaben over the last 30 years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did ever years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did everything over the phone/email on a Friday. Bank was closed Saturday, and he was off on Monday. Tuesday morning 5 minutes after opening he messaged with a buyer's order and asked what I wanted to do next. We scheduled a time to come in that afternoon, and he gave me a list of what to bring. I walked in at 5:15 my vehicle was clean and ready. We met with him and scheduled our first free service appointment, then met with Brian Franklin in Finance. Brian had all paperwork ready to go. We went over payment options with no hidden surprises. We were out of finance by 5:45. Ken then spent the next 20 minutes going over all the features of my vehicle with me. Leaving there I felt we were treated very well. Both Ken and Brian didn't treat us as if they wanted to throw us the keys and "get out". Even talked with Brian about my last two purchases with them--that he brought up. Then to top it off this morning Ken reached out to make sure I was enjoying my vehicle and to make sure I didn't have any other questions. Not as if it was a requirement but as a genuine concern. One of a kind Salesman!!! I have no doubt we will be back again. More

Easy to make an appointment and service was great. I appreciated the shuttle as well. I appreciated the shuttle as well. More

Every dealing I had with Klaben has been positive. The employees make it happen. In the service department, Mr. Ridge Hancock was professional and attentive. He listened to my issues as well as too The employees make it happen. In the service department, Mr. Ridge Hancock was professional and attentive. He listened to my issues as well as took a serious interest. Mr. Hancock ensured that my issues were resolved appropriately and in a timely manner. I believe that Mr. Ridge Hancock is a very positive asset to the department. More

I have dealt with Klaben over 40 years, and they continue the highly professional and sale force I desire. appointments are kept and assistance is given to accommodate the customer the highly professional and sale force I desire. appointments are kept and assistance is given to accommodate the customer More

They were very quick and efficient at discovering what my issues were and had no problem getting them fixed in a timely manner. Great service. issues were and had no problem getting them fixed in a timely manner. Great service. More

Did under warranty work to replace leaking back window. Excellent job done in a timely manner. Excellent job done in a timely manner. More

Mr. Klaben along with family and staff truly pride themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and a customer of this incredible dealership. They truly take the buying process out and make sure it's more of a personal experience and go above and beyond to make sure no matter the situation you leave Klaben with a smile and satisfaction. I will forever be thankful for every lesson I was blessed to learn from this place. Don't just buy a car build a relationship the last generations!! More