Back

Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,314 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1106 West Main Street

Kent, OH

44240

Directions

By Type

Showing 8,314 reviews

December 26, 2025

Awesome experience! Had a wobble to the front suspension and after multiple tests performed , it was concluded a new steering stabilizer was needed. After installation, More

by swansonphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2025

Service advisor Josh was awesome, was impressed with how he welcomed me, kept me up to date on the status all through out, even turned on my seat warmer when he pulled my vehicle I recommend Klaben and Jo More

by b_biley
Recommend Dealer
Yes
Employees Worked With
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2025

This part should be optional so that I don't have to do what I'm doing right now because I've written reviews before. And there's no change in what I would have written from before to now. So that doesn't More

by michaeljebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2025

Joe Hilliard has been taking care of my vehicle(s) for years! He's seen all my Rams I've owned, around 7 Rams since 2006. I've always went to Klaben service center because of the outstanding service I rec More

by tanknorton2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2025

Took my Jeep Wrangler 4xe for an oil change and tire rotation. Quick, convenient service. Joe is great. More

by Mcbball52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2025

Went to purchase a used car from this dealership, they made sure to send us out with new tires and new batteries. More

by Sstepanchak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2025

Klaben service dept. is awesome. The service advisors are very professional and knowledgeable especially Ridge Hancock. All the team members at Klaben’s service dept. are More

by rvanderhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2025

Dealership was fine. New Ram has quality issues. Specifically electronics. 4000 miles and it has been back to service twice. More

by Rayfantozzi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We understand how frustrating it is to have a new vehicle require repeated service visits so early in the ownership experience and are appreciative you have given us an opportunity to address the problems. Please know that our sales and service teams remain committed to supporting you and will continue working in accordance with manufacturer guidance to diagnose and resolve any issues as they arise. We’re hopeful our actions to this point have conveyed our genuine care and concern for your satisfaction. We remain engaged and at your service to ensure we bring closure to all your concerns. Timothy Beane tbeane@klaben.com (330)673-3139 ext 506

December 18, 2025

Joe was wonderful to work with. He kept me informed about what was going on with my car. When things were delayed due to an illness with the mechanic, Joe got me a complimentary r More

by Cheaps32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2025

Great experience as always with Joe Hilliard and CDJ Service Dept for an oil change. They are my go to for my vehicles. More

by 2014ram2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...