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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,104 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,104 reviews

September 29, 2025

They were all GREAT, helpful, understanding, patient & just over all fantastic customer service! 10/10 recommend them to anyone I know looking for a car! More

by Alexandria Myers
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

They are Friendly and accessible very helpful. They always have a nice selection of new cars with various amounts of options and colors to choose from. More

by KGKNIGHT40
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Emily was very nice and helpful. Service was on time. A little overpriced on some of the services. More

by JKALPAC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Christopher Hamilton was amazing! He helped me find the perfect vehicle with amazing speed. He also made the process super simple! I will be returning to him for all future car buy More

by Mandy.Klingler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

This was my first paid preventative maintenance on my Wrangler as the first 3 were included in the purchase. Ridge helped me understand the value in the 15,000 mile package, particularly in light of the More

by leebrown44262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

It was a pleasure working with Joe. He is very pleasant and professional. I appreciate the way I was treated by everyone I interacted with. More

by jerryh094
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

Purchasing my Jeep GC was smooth from start to finish. They answered all of my questions and were easy to deal with. More

by chrisarbogast7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We are grateful for the kind words and are glad the experience was smooth from start to finish. We recognize that a 4-star rating also indicates that we had an opportunity to do better. We’re hopeful you might have a moment to connect to provide some additional insight to help us identify opportunities for improvement. Feedback like yours is invaluable and we ask for it with sincerity as it empowers us to continually refine our standards of service and excellence. Thank you again and we look forward to the opportunity to exceed your expectations in the future. Timothy Beane 330.673.3139 ext 506 tbeane@klaben.com

Sep 26, 2025 -

chrisarbogast7 responded

I updated my rank to five stars. The purchase of my Jeep was a great experience at Klaben. Thank you.

September 25, 2025

Liz went above and beyond and kept communicating throughout all of my maintenance services. She was sure to give proper pricing on each service. So rare these days and much appreciated! More

by jillianbehringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

Ridge in service department was very helpful and listened to my concerns. Great guy. I have another service appointment scheduled soon and I'm hopeful to have the same outcome. More

by hkurilko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

Ken was great to work with, very knowledgeable, and had my interests in mind. Look forward to working with him in the future. More

by ajurica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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