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Klaben Chrysler Jeep Dodge Ram
Kent, OH
8,585 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,585 reviews
May 23, 2026
Joe Hillard always takes good care of us. Very thorough and business like, always follows up to make sure there are no issues. Very thorough and business like, always follows up to make sure there are no issues. More
by jojogroves1
Employees Worked With
May 23, 2026
My Jeep Wrangler was towed in for a major repair that ended up taking several weeks, and understandably I was very frustrated at first. Throughout the entire process, Josh was incredibly pleasant, profes ended up taking several weeks, and understandably I was very frustrated at first. Throughout the entire process, Josh was incredibly pleasant, professional, and helpful. He made sure to keep me informed every step of the way, giving me weekly updates and setting clear expectations on the repair timeline and when I could expect my vehicle back. Customer service like that really makes a difference during a stressful situation. I truly appreciated his communication, patience, and dedication to keeping me in the loop. Thank you, Josh, for turning a frustrating experience into a much better one! More
by jul.novak66
Employees Worked With
May 22, 2026
The dealership answered all my questions. I got my vehicle back on time. It was a good experience I got my vehicle back on time. It was a good experience More
by DRHUSSING
Verified CustomerEmployees Worked With
May 22, 2026
Great communication, informed us with the next step and how long it would take. Very personable and kind! how long it would take. Very personable and kind! More
by mossorrachel
Employees Worked With
May 21, 2026
My husband and I had worked with Carl Esker for many, many years until he retired. Our salesman now is Ken Harris and I felt that he was exceptional. With every part of the car leasing experience. He exp many years until he retired. Our salesman now is Ken Harris and I felt that he was exceptional. With every part of the car leasing experience. He explained things well every step of the way and answered all my questions. Nice guy, very personable. More
by Alana
Employees Worked With
May 20, 2026
The process from start to finish was well managed by Liz. You was understandable of the situation and worked hard to get the vehicle repaired and back to me in a timely manner. She was wonderful. You was understandable of the situation and worked hard to get the vehicle repaired and back to me in a timely manner. She was wonderful. More
by termichray
Employees Worked With
May 18, 2026
Was there for recall work. Suggested other repairs that I am going to do myself. Listened to my requests and completed the recall I am timely maner. Suggested other repairs that I am going to do myself. Listened to my requests and completed the recall I am timely maner. More
by blueoval360
Employees Worked With
May 18, 2026
Everyone is friendly, an welcomes you when you arrive for service..I can have a cup of coffee and a snack while I wait for my 2023 Chrysler Pacifica to be serviced.. service..I can have a cup of coffee and a snack while I wait for my 2023 Chrysler Pacifica to be serviced.. More
by sharon4lee
Employees Worked With
May 17, 2026
I’ve had my truck at this facility twice this year, totaling six weeks, and unfortunately, they have consistently fallen short. Alarmingly, this critical front suspension issue was completely missed du totaling six weeks, and unfortunately, they have consistently fallen short. Alarmingly, this critical front suspension issue was completely missed during the initial safety inspection on my first visit. Combined with the previous failure to check tire pressure, leaving two tires 8 lbs low, it’s clear that attention to basic safety and detail is inconsistent at this shop. During the repair, one of the front struts came apart. There was a warranty issue with the struts, which took several weeks due to backordered parts. The team did assist with labor and alignment once parts arrived and changed my customer supplied oil and filter at no cost. However, other important details were overlooked. I requested that the front struts be lifted one notch. Chrysler Bilstein factory leveling suspension kit installed, this was not done. They changed my oil but did not reset the service in the EVIC, left my old oil change sticker in the window, and left the service floor mat and seat protector for me to dispose of. This facility had a second opportunity to really shine, and once again, they fell short. While Ridge and both Jeffs (service managers) were helpful with labor and alignment, repeated oversights and missed safety checks demonstrate a troubling lack of thoroughness. For that reason, I cannot give this facility a 5-star rating, 3.5 to 4 stars at best. They handle major repairs, but the little things, and the things that keep you safe are routinely missed. More
by Bill
May 15, 2026
Klaben has been so helpful. Elizabeth Curry has been so helpful and knowledgeable on my issues. The process and quick response time. I recommend Klaben and diffently Elizabeth C Elizabeth Curry has been so helpful and knowledgeable on my issues. The process and quick response time. I recommend Klaben and diffently Elizabeth Curry More
by imjoshman
