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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,707 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,707 reviews

August 14, 2026

Olivia was welcoming and kind. I also found her to be very patient and controlled while I was waiting for everything in the buying process to be completed, especially the things ou More

by abba04548
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Waickman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Maund
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2026

This is my go to dealership! It’s close convenient and they’re always able to get me an appointment quickly! More

by wallacecastor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2026

Faith, Vince and Greg were all OUTSTANDING! !! No-pressure, listened to what I was looking for and were responsive to my parameters. I had an unpleasant experience at a dealership in Mayfield Ht More

by j.lull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Maund
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2026

brought my grand cherokee in for recall for the spark plugs. everything went well. in and out without any issues More

by Summerknights95
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2026

I have already filled out two other reviews related to this service. The service was great, but maybe we could reduce the number of required reviews. More

by dogila19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review and share your candid comments. We ask for feedback across multiple platforms because we value candid input from the customer’s perspective. It doesn’t stop there. We share your ratings and comments with the entire team because they are the best metrics for truly seeing how we are doing in meeting and exceeding our customers’ expectations. We then reflect on and utilize this feedback in celebrating, coaching, counseling, and even process improvement. On behalf of Josh and the Team, THANK YOU VERY MUCH for the 5-Star ratings. It’s our collective responsibility to continue to deliver that level of service. It’s just as important that we acknowledge your valued comments about the number of survey and review requests. As consumers, we too understand this can be frustrating and time consuming. Your valued feedback has been shared internally for all of us to be more sensitive and empathetic when requesting engagement with all forms of feedback and surveys. I left you a voice mail to personally thank you and apologize. Please don’t hesitate to reach out to me personally at any time. At Klaben, we are all empowered to be advocates for the customer. Thank You. Jeff Bryant. 330.673.3139 ext 409 or jbryant@klaben.com

August 07, 2026

Ive taken my cars to Klaben for years. The service team has been great and take care of the issues the first time. Josh was helpful and stayed true to his time frame. More

by Kutch_55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2026

It’s been just over a week since I found my beautiful Jeep Compass at Klaben CJDR in Kent. I had such a positive experience at the dealership! Faith was an absolute pleasure to work with, and she was so More

by epope1705
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2026

Josh is very polite and thoroughly explained what needs done. I had a great experience! More

by Reneejjefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2026

Awesome experience at the Dealer Ridge and his team were thorough and professional, and provided the kind of service that one can only feel great about More

by ppollack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2026

Josh was great and helpful. I really like that I get videos from the mechanics while checking More

by Jskeggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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