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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,965 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,965 reviews

January 11, 2023

Very easy to scheduled an appt. The service representative, Matt Caldwell, was very friendly, knowledgeable of my service needs and delivered on expectations on the repairs. You can More

by writetoherb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Caldwell
Jan 11, 2023 -

writetoherb responded

The service representative, Matt Caldwell, was very friendly, knowledgeable of my service needs and delivered on expectations on the repairs. You can tell he loves his work and proud to be part of the Klaben vehicle service center that is geared towards consumer satisfaction!

January 11, 2023

My advisor Clayton was great, great young man. very knowledgeable and friendly. I will be back for more service on my jeep More

by Mark D
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Recommend Dealer
Yes
Employees Worked With
Clayton Williams
January 11, 2023

Greg is a great sales professional. Answered all my questions and delivered the vehicle as promised. Great car buying experience which doesn't always happen elsewhere. More

by Mchabak
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Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

The car buying experience at klaben was excellent. The sales rep Joseph Slagle was very polite and professional, he was able to answer all my questions and concerns and explained everything very thoro More

by MLeposa
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Yes
Employees Worked With
Joseph Slagle
January 10, 2023

Greg listened to what we wanted! He was knowledgeable and accommodating! Another top notch experience with Klaben! More

by Teresa Falkenstein
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Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arica Stephens
January 10, 2023

My rating is for the service center only. They were very professional and helped me out in any way they could. I appreciated that very much. Amanda Davis is the associate who assisted me and More

by tammy2245
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Recommend Dealer
Yes
Employees Worked With
Amanda Davis
January 10, 2023

Work was completed quickly and well, but I still have the problem of fumes in my car. More

by Craig
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Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Kelly, Dennis Terlaak, Clayton Williams, Matt Caldwell, Amanda Davis
Jan 11, 2023 -

Klaben Chrysler Jeep Dodge Ram responded

Craig, Thank you for taking the time to fill out your review. Your feedback is truly an invaluable and essential piece of our customer first culture. I am disappointed that your are still having an issue with your vehicle. Our processes here are designed to prevent you from experiencing inconveniences such as this. Obviously we have failed. For this I apologize. I look forward to speaking with you when you arrive for your appointment. I and the entire Klaben team remain at your service. James Arnold Service Manager Klaben Auto Stores 330-673-3139 jarnold@klaben.com

January 09, 2023

Everyone was awesome. When I parked a guy waited for me to exit my car, held the door open and located my salesperson. More

by renaie
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Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arica Stephens, Joseph Slagle
January 09, 2023

Very Nice and Helpful had my car warm and ready for test driver process fast and easy! More

by Makaylataylor23
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Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Polos
January 07, 2023

The staff is so considerate and professional it’s easy to do business with them! More

by sunsertbums
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nikki Ripley
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