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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,964 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,964 reviews

December 26, 2022

Amanda went above and beyond to explain in detail the repairs that were needed for my vehicle. She should be recognized for her fantastic customer service and honesty! More

by mcclaybb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
December 26, 2022

Warranty work was completed and seems just fine so far, do notice slight odor still, but it took along time to apparently receive approval, get the parts, and be scheduled for service. So hopefully after More

by odbking
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Kelly, Matt King, James Arnold, Dennis Terlaak, Clayton Williams, Matt Caldwell, Amanda Davis
Jan 13, 2023 -

odbking responded

You're currently addressing issues and attempting to resolve them while you're keeping me informed .I am also grateful Klaben provide a vehicle to me during this process. I am both very grateful, pleased with and thankful for Klaben's Service Departments professionalism in this matter.

December 23, 2022

Amanda was fantastic, she listened to the issues and made sure everything was checked out completely and addressed. She explained everything at the completion of the service. More

by katnew49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
December 23, 2022

Nick was very accommodating and helpful and I greatly appreciated his straightforward approach and candor. More

by Lauren R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Kulich
December 22, 2022

I have leased my last 3 cars with Klaben. All 3 positive experiences. Casey Shaw was quick to respond to my questions, direct, and professional. Give Klaben a try if you haven’t before! More

by bradnemec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

I love the dealerships customer service and how the staff take care of you when investing into a car rather it's brand new or used. More

by Dawn E Rodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt King, Christine Klaben
December 22, 2022

Carl did an amazing job as always this is the second time I've used him personally for myself and 3rd including my wife!!!!! Waiting on a specific vehicle to come I'm so I can get another one. Thanks for the More

by Jromano110890.jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Esker
December 21, 2022

Carl Esker has always taken care of me and my family any time we need anything! He is always so patient and kind and makes the car buying experience actually enjoyable. Will always come back! More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Carl Esker
December 20, 2022

I was more than happy with the work that was done on my vehicle while it was in for service More

by mking16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Ripley, Matt King
December 19, 2022

My first time purchasing a car from Klaben and the experience was pleasant. I will return. More

by drz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Williams, James Arnold
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