Back

Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,891 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1106 West Main Street

Kent, OH

44240

Directions

By Type

Showing 7,891 reviews

June 15, 2022

From the time I entered the dealerships lot I was waited on and felt very friendly. We met with our salesperson and she was so nice and went out of her way to make us feel right at home. She helped us thr More

by wsnyder5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Williams
June 15, 2022

Had to wait for about 10-15 minutes before someone waited on me. Once my vehicle was checked in, everything went fine after that. So other than the delay, service went smoothly. More

by jimmygreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide a review of your experience at our service facility. I appreciate the positive marks and comments. That being said, your 10 - 15 minute wait for assistance is unacceptable and I apologize for it. This was clearly a process failure on our end, no excuses. We ask for feedback because we want to hear it. Then, as in this case, the comments are shared with the entire team as we work to identify the root cause of the process failure, and then make corrections as necessary. Moving forward, please continue to hold us accountable when it comes to meeting and exceeding your expectations. All of that being said, if there is anything that I can try and do for you at this point, please let me know. Thank you again for your feedback and I apologize for not delivering the type of experience that you should expect and deserve. The entire Klaben team remains at you service. Mike VanHoose, mvanhoose@klaben.com, 330-673-3139 ext 707.

June 14, 2022

I was referred to Klaben Chrysler Jeep Dodge Ram by Jerry Reynolds from Carpro USA. I contacted the dealer via the internet, and Scott Sobie telephoned me right back. I made an appointment to meet with him a More

by like2bike8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sobie
June 13, 2022

We have had the pleasure of working with Gina Williams & she did an excellent job with finding a Jeep Grand Cherokee that fit our needs. At delivery Gina took all the time that was needed to explain the fe More

by hellomike500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Williams
June 13, 2022

Everyone was super friendly. Vehicle was clean when I picked it up. Gina took the time to set up display screen. More

by Alissa780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Williams
June 11, 2022

Everything about this trade-in and purchase was handled smoothly. My salesperson Gina Williams was very good to work with, especially due to her clear, consistent and frequent communications. She made the More

by VERNON.ANTHONY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Williams
June 11, 2022

Easy to work with , knowledgeable, Scott was very helpful and answered all my questions . Good More

by donaldtaylor1128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sobie
June 11, 2022

Great dealership! Easiest smoothest car buying experience I have ever had. My salesperson was also the best! Nick Kulich was the kind of salesperson you always hope fo More

by Gracie57@aol.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Nick Kulich
June 10, 2022

I love this dealership. I have used it for many years. My salesman, Gilbert Perrin, I think is the best. I have had several family and friends use him. Nothing bad to say ab More

by SEH9359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin
June 10, 2022

They are no hassle polite and welcome you when you walk in encourage test drive and very fast More

by jd.garrison6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sobie
...
193
...