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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,529 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,529 reviews

February 04, 2023

Always have my vehicles serviced here. They give me options and take care of loyal customers. More

by SHANEREID97
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
February 03, 2023

Everything was as explained. No surprises and straight forward. Car was prepped and clean. I would buy again. More

by alphamary160
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arica Stephens
February 03, 2023

I would like to personally thank Amanda Davis for her persistence and determination to assure the the service on my car was thorough and complete . I would like to also thank the service crew for their w More

by Sellissa4u2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
February 02, 2023

My salesman Casey and everyone I came in contact with where awesome. My wife and I shopped several dealerships and looked at probably 30+ trucks and the one at Kalben was by far the best we saw and price More

by DB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am bad with names but another guy opened the doors for us twice and offered us something to drink , Brian Franklin, Casey Shaw, James Arnold
February 02, 2023

This dealership is amazing. They truly take care of their cars and their customers. It felt like family as soon as we walked in. They made the buying process simple and painless More

by JOSEPH.BURDETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arica Stephens
February 02, 2023

Great experience! Had exact vehicle I was looking for and purchasing process was seamless and efficient. Was in and out in a couple hours. More

by stevet_01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Franklin, Casey Shaw
February 01, 2023

Always kind. and courtesy. Give all the information up front about your vehicle. no surprises on cost. Honest and efficient. More

by MTeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
January 31, 2023

Klaben was a great buying experience, and Joey was very welcoming and helpful. After being denied a sale at Wally armour, we were nervous to enter another Ram dealer. But the moment we walked up to the doo More

by Matt Burkhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arica Stephens, Joseph Slagle
January 31, 2023

I had never been at a Klaben Store before but from what I had seen over the years of their Community and County Charitable support I felt that it would be a Dealership that I could go to and not have to be w More

by Dbl D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
January 28, 2023

A little pricey to get my car repaired and Joe, the service guy, needs to lighten up a little, not everyone is going to bite his head off. 😁 More

by kstwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2023 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review, for the positive marks and for speaking with me. All of this helps us to know how we are doing in providing the level of experience our customers deserve as well as the areas needing improvement. Based on the overall rating it would indicate to us that we did a good job during your recent visit. It also means we could have done better in some way in providing you with an exceptional experience. Many times it is the small things and we would not know unless a guest helps us to see something from their perspective. We share this insight with our entire team and use it for counselling, coaching, and celebrating as we work to get better together everyday. Thank you again for your honest feedback and for speaking with me today. If you have any other questions or concerns please know that I, and the entire Klaben team, are at your service. -Dennis Terlaak Service Director

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