
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,961 reviews
I can always count on my service advisor,Joe Hilliard to keep me informed about any service I need now or what to expect in future visits. I have all of my services done at Klaben because of Joe. He p keep me informed about any service I need now or what to expect in future visits. I have all of my services done at Klaben because of Joe. He probably needs a raise because of how well he keeps people informed. More
I purchased my Jeep 8 years ago and have never had negative service. Everyone has always been very professional and courteous. When it’s time to purchase another vehicle, I would highly look at Klaben negative service. Everyone has always been very professional and courteous. When it’s time to purchase another vehicle, I would highly look at Klaben. More
The service department is top notch! Corey Graham kept me very informed on what was happening! I appreciated his honesty and the fact that he didn’t try to con me into fixing something that may not have been very informed on what was happening! I appreciated his honesty and the fact that he didn’t try to con me into fixing something that may not have been “the fix all”. More
I felt right at home at Klaben! Carl was patient and very knowledgeable. This is the first time ever buying a car for me, and the experience was great! knowledgeable. This is the first time ever buying a car for me, and the experience was great! More
The dealership and staff were very friendly, helpful and accommodating. They were aware we had an hour drive and had paper work prepared as much as possible before we arrived. accommodating. They were aware we had an hour drive and had paper work prepared as much as possible before we arrived. More
Casey was very helpful and patient. Went over the entire truck. John was very helpful in getting all the papers signed. John was very thorough truck. John was very helpful in getting all the papers signed. John was very thorough More
Ken and Justin were so incredibly helpful, my gratitude extends further than what I can actually put into words. I will forever recommend anyone I do know, or do not know, to go see Justin and Ken when the extends further than what I can actually put into words. I will forever recommend anyone I do know, or do not know, to go see Justin and Ken when they are in the market for a vehicle. More

Casey Shaw and John Cocco were friendly, knowledgeable and just awesome! They answered all my questions and helped me make the right choice. They included the whole family! and just awesome! They answered all my questions and helped me make the right choice. They included the whole family! More
I dont recall being informed or prompted of the 10 year drive train inspection necessity to continue warantee coverage. I had extensive drive train work done 6 months before the inspection date and dont re drive train inspection necessity to continue warantee coverage. I had extensive drive train work done 6 months before the inspection date and dont recall being informed of pending inspection. Fuel injector would not have been detected. I feel taken advantage of with a small technicality. I have had several Dodge vehicles as a 16 year Chrysler employee and drive train was always covered. I actually paid for the lifetime bumper to bumper in addition to the lifetime drive train warrantee. All void for technicality. Service center and employees great. Chryslers warrantee trap very poor business ethic. I wont buy Dodge or Jeep again. More