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Klaben Chrysler Jeep Dodge Ram
Kent, OH
7,964 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,964 reviews
April 15, 2021
Jeff provided the best dealership experience I have ever had in my life. Professional, knowledgeable, personable, and dedicated to his customers. This is the second time Jeff has taken care of us, and every had in my life. Professional, knowledgeable, personable, and dedicated to his customers. This is the second time Jeff has taken care of us, and every dealership recommendation I have made since is for this dealership and this salesman. This experience is night and day compared to other dealership experiences. Passion, compassion, and expertise can’t be faked, and you folks have it. Even the “dreaded” paperwork portion was quick and easy. We suspect Brian may be a cyborg. How could a human being be so fast and organized? He gave us honest, expert, down-to-earth advice and helped make the experience painless and enjoyable. Thanks to the dream team, I’m loving my new 4xe. Thank you! More
by Matt Smaby
April 14, 2021
Great, hassle free experience. When I called because I left something in my old car they immediately checked. It was waiting for me when I got there. left something in my old car they immediately checked. It was waiting for me when I got there. More
by Jo Ann P.
April 14, 2021
Chris was very patient and helpful. He set everything up over the phone. When I came in all I had to do was sign some paper work. He went over all the features of my Trailhawk with me and made sure I unders over the phone. When I came in all I had to do was sign some paper work. He went over all the features of my Trailhawk with me and made sure I understood everything. It was the most stress free car buying experience I’ve ever had. More
by d.wenzeljr18
April 14, 2021
Klaben has consistently surpassed my service expectations. Their reps are always cordial/professional.! The work is always perfect/prompt and I won’t go elsewhere. expectations. Their reps are always cordial/professional.! The work is always perfect/prompt and I won’t go elsewhere. More
by EWenz
Verified CustomerEmployees Worked With
Justin Stinnett
April 14, 2021
My purchase could not have been easier. Everyone worked around whatever time that I was available and always pleasant to deal with. Appreciate the “no hassle” attitude of your staff. around whatever time that I was available and always pleasant to deal with. Appreciate the “no hassle” attitude of your staff. More
by Dan
Employees Worked With
Gilbert Perrin, Carl Esker
April 14, 2021
A very pleasant experience in and out quick no haggle very fair and honest people very clean dealership and car was spotless klaben is great very fair and honest people very clean dealership and car was spotless klaben is great More
by Sshadee22
April 13, 2021
New vehicle took to service after 5 days of having it to check door and speakers, at pick up speakers were sounding the same door still the same due to drop off 4/15 for recheck of speakers check door and speakers, at pick up speakers were sounding the same door still the same due to drop off 4/15 for recheck of speakers More
by LUNYEEASON
Employees Worked With
April 13, 2021
We took delivery of our new Willy's Jeep the first week of January. Within the first few weeks, a loud chatter/rattle starting coming from the top and front of the engine. When I dropped the vehicle for se of January. Within the first few weeks, a loud chatter/rattle starting coming from the top and front of the engine. When I dropped the vehicle for service to diagnose the problem, it was initially determined that the waste gate on the turbo charger was faulty. A new turbo charger and waste gate was installed. Upon re-examination, the noise was still very evident. The high pressure fuel pump was checked and was determined to be okay. At this time engineering was brought onboard and it was determined to check the timing belt and tension pully. It was determined that a spring on the tension pully was faulty, causing too much slack on the timing belt/chain. Our jeep was in service for 17 days. We were provided a loaner vehicle and we were treated well by Timothy Beane from sales and and Justin Stinnett from Service. My compliant is with the factory for allowing a vehicle to be sent out for delivery from the factory with serious mechanical defects. Our jeep has been repaired, but the new car experience has certainly been diminished. The manufacturer did re-imburse us a months payment and did provide an extended warranty. WE love the jeep and I certainly hope we are once again able to enjoy our new vehicle, without the fear of another break down. Ken & Zella Phares More
by K.phares
April 12, 2021
I am a repeat customer who just purchased my third vehicle from Klaben in Kent. Carl Esker was friendly, knowledgeable and helped me find exactly what I was looking for, and no pressure! Carl was also vehicle from Klaben in Kent. Carl Esker was friendly, knowledgeable and helped me find exactly what I was looking for, and no pressure! Carl was also the salesmen on the first two vehicles and was the reason I returned for my recent purchase. Thanks for a Wonderful experience. More
by Patricia Becker
Employees Worked With
Carl Esker
