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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,917 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,917 reviews

October 16, 2019

New Gladiator This was my second Jeep purchase from Klaban and Nick B - everything was perfect - thanks for a great buying experience - I’ll be back in the future More

by Punkin Gladiator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt, Justin Stinnett, Kim Devlin
October 16, 2019

Excellent experience as always Justin Bolen at the Chrysler store has always went above and beyond for us. We have bought MANY cars and trucks from him. I would recommend him to eve More

by One happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2019

It was an awesome experience Nick did a awesome job finding the vehicle I wanted. He was quick didn’t have to spend a whole day there. I give a 10/10. I would recommend Klaben More

by Brad Hager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt, Corey Graham
October 15, 2019

Klaben and Nick Brandt I have purchased over a dozen vehicles from Klaben in the last 28 years, three most recently with Nick Brandt. Nick continues the well earned reput More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Brandt
October 15, 2019

trusted professionals I always take my car to Klaben for service because the folks there really know what they are doing. Everyone there is also friendly and courteous, so More

by Ms Diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2019

Jeep Renegade Grest cars great salesman got me exactly what I wanted for the price i needed all around a good experience and is a great to get a car More

by Kyle1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt
October 15, 2019

Relaxing Nick and I spoke on the phone he had the truck ready for me when I arrived! No hassle with choosing options to meet my needs! More

by Ray1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt, Kim Devlin
October 15, 2019

First Dodge Ram I had a lease with a different dealership, Nick was able to get me out of my current lease and into a new 2019 Dodge Ram with no hassle. Noah was grea More

by Achlad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt, Kim Devlin, Noah Hewitt
October 15, 2019

Can’t follow directions Asked not to have my PCM flashed and they flashed it anyways. Explained I have aftermarket part and simply just want an oil change nothing else. I’ve More

by abushman25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Stinnett
Oct 24, 2019 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with your feedback regarding your recent experience at our service facility. I appreciate your positive comments regarding Justin. I appreciate more your honest comments regarding your experience and the update being performed after you specifically asked us not to. We also failed to return your call. In both cases we failed miserably. No excuses. I also appreciate you taking the time to speak with me on the phone. I hope that the resolution we discussed meets with your satisfaction. Your comments will be reviewed with our entire team which hopefully results in us getting better at what we do. I thank you again for your feedback and apologize for not meeting your expectations. If there is anything else that I can try and do for you, please let me know. We remain at your service. Mike VanHoose, mvanhoose@klaben.com, 330-673-3139 ext 107.

October 14, 2019

Courteous and very helpful. Always great service. Never had to return for the same problem. Will continue to use their service and parts department. Also like shopping for new or More

by GHIDO6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
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