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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,916 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,916 reviews

June 14, 2019

Professional(A++) Service Department I have had service twice this year. 100% satisfactory service both times. Greeted with a smile and very professional from start to finish. Bonus...The More

by DBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
June 14, 2019

Not Pushy & They Listen! This was a great dealership to work with! I was looking at minivans and Chrysler was one I was interested in. When we got to the lot, no one “jumped” More

by kelli1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Esker
June 13, 2019

Found the perfect car! Caleb was great to work with. Extremely patient and helpful. Found answers to all of our questions or concerns, went above and beyond to make sure the More

by jfortkamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Jacobs
June 12, 2019

Excellent Service! These guys really take care of the customer. Joe Hilliard is exceptional. When I was picking up, Joe was on a call with a customer and he was so hel More

by FBATTONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2019

Warranty issue resolved Joe was solely responsible for resolving a warranty issue I was having with a repair. No need to go into the tedious details, but Joe went to bat for More

by Jillster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2019

Ram 1500 Purchase Jeff is awesome to work with. Truck is great. Issues with cruise were resolved immediately with great service. Closing the financing was very quick More

by tmclere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Devlin, Jeffrey Beane
June 10, 2019

Quick Got the truck in quick and repaired quick. I just didn’t like the dealers answer to a recall repair. Welding adjustment nuts on the drag link is not a More

by millerzoo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
Jun 11, 2019 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide a review of your recent experience at our service facility. We appreciate the positive marks and comments and certainly recognize your concern regarding the repair of the factory recall on your vehicle. When it comes to a recall repair, our guidelines are explicit with no variation as they are not only governed by the manufacturer but also by NHTSA, the National Highway Safety Transportation Association. This means that, by law, we must perform the repair as directed by the repair procedure approved by them. Just know that we hear you, and if you have any issues in the future, we will be here to assist you in any way possible. Thank you again for your feedback. We remain at your service. Mike VanHoose, mvanhoose@klaben.com.

June 08, 2019

Very inviting and answered every question with great detail I will 100% ask for John Coco in the future. This dealership is wonderful and I will recommend to all. Everyone me father and I encountered were polit More

by Lindsayr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
June 08, 2019

Grand Cherokee Gil did a great job - excellent sales experience. Brian also was great at the finance desk. Both stayed with us to the end of the day to close the dea More

by Barbara 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin
June 07, 2019

Oil change tire rotation Everyone did their jobs as expected. Was greeted in a friendly manner. Helped myself to a delicious doughnut while I waited. Will continue with your s More

by mg1305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett, Richard "Buddy" Moore
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