
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Professional(A++) Service Department I have had service twice this year. 100% satisfactory service both times. Greeted with a smile and very professional from start to finish. Bonus...The I have had service twice this year. 100% satisfactory service both times. Greeted with a smile and very professional from start to finish. Bonus...They even have donuts and drinks while you wait! Can't get better than that. More

Not Pushy & They Listen! This was a great dealership to work with! I was looking at minivans and Chrysler was one I was interested in. When we got to the lot, no one “jumped” This was a great dealership to work with! I was looking at minivans and Chrysler was one I was interested in. When we got to the lot, no one “jumped” on us immediately, which was nice because we had time to look at the vans. Carl, the dealer we worked with, then came out and asked us about what we were interested in. He wasn’t pushy with us and he took the time to go over all the features of the van we liked and answered all of our questions without trying to “sell” us on anything. I am very happy with my Pacifica and loved working with Klaben! More
Found the perfect car! Caleb was great to work with. Extremely patient and helpful. Found answers to all of our questions or concerns, went above and beyond to make sure the Caleb was great to work with. Extremely patient and helpful. Found answers to all of our questions or concerns, went above and beyond to make sure the car was exactly what I wanted. After the purchase he even got in the car with me and helped me connect my phone and sync contacts. I would recommend Caleb and the Klaben dealership to anyone looking for a car. More
Excellent Service! These guys really take care of the customer. Joe Hilliard is exceptional. When I was picking up, Joe was on a call with a customer and he was so hel These guys really take care of the customer. Joe Hilliard is exceptional. When I was picking up, Joe was on a call with a customer and he was so helpful and patient with whoever he was speaking with. I'm sure there might be other advisers who are terrific at this location but Joe is #1 and because of his exceptional service I came back to the Chrysler/Doge/Jeep brand and to his service department. More
Warranty issue resolved Joe was solely responsible for resolving a warranty issue I was having with a repair. No need to go into the tedious details, but Joe went to bat for Joe was solely responsible for resolving a warranty issue I was having with a repair. No need to go into the tedious details, but Joe went to bat for me, did the right thing, and got it done. He went above and beyond, and turned what was getting to be a somewhat negative experience into a positive one. Joe, you rock!! Thank you!! More
Ram 1500 Purchase Jeff is awesome to work with. Truck is great. Issues with cruise were resolved immediately with great service. Closing the financing was very quick Jeff is awesome to work with. Truck is great. Issues with cruise were resolved immediately with great service. Closing the financing was very quick and easy. 5 stars More
Quick Got the truck in quick and repaired quick. I just didn’t like the dealers answer to a recall repair. Welding adjustment nuts on the drag link is not a Got the truck in quick and repaired quick. I just didn’t like the dealers answer to a recall repair. Welding adjustment nuts on the drag link is not a repair it’s a cheap bandaid to a poorly engineered part. Now there isn’t an easy way to align wheels. A new adjustable drag link should of been installed. More
Very inviting and answered every question with great detail I will 100% ask for John Coco in the future. This dealership is wonderful and I will recommend to all. Everyone me father and I encountered were polit I will 100% ask for John Coco in the future. This dealership is wonderful and I will recommend to all. Everyone me father and I encountered were polite and helpful in every way. More
Grand Cherokee Gil did a great job - excellent sales experience. Brian also was great at the finance desk. Both stayed with us to the end of the day to close the dea Gil did a great job - excellent sales experience. Brian also was great at the finance desk. Both stayed with us to the end of the day to close the deal More
Oil change tire rotation Everyone did their jobs as expected. Was greeted in a friendly manner. Helped myself to a delicious doughnut while I waited. Will continue with your s Everyone did their jobs as expected. Was greeted in a friendly manner. Helped myself to a delicious doughnut while I waited. Will continue with your service until given a reason not to. More