
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service center Great service nice service men veryhelpful. Knows what y ou need and takes care of the problem would recommend them to any and all great service cente Great service nice service men veryhelpful. Knows what y ou need and takes care of the problem would recommend them to any and all great service center More

Awsome Experience! We used Klaben Ford 8 years ago. We intended to buy a used car and left with a brand new car. Crystal Mckamey rocks! Whoo! Hoo! :) Brian in finance w We used Klaben Ford 8 years ago. We intended to buy a used car and left with a brand new car. Crystal Mckamey rocks! Whoo! Hoo! :) Brian in finance was also very nice and professional. More
Klaben is the best place to purchase/lease vehicles Earlier this year I leased a 2018 Dodge Charger. Terry Baughman was the salesperson whom I dealt with. He made the process quick and painless. I then Earlier this year I leased a 2018 Dodge Charger. Terry Baughman was the salesperson whom I dealt with. He made the process quick and painless. I then had my vehicle serviced on 8/20/18. Joe Hilliard was the person i dealt with in the service department He also made the process painless. I am very impressed with both Terry & Joe’s professionalism & kindness and will refer Others looking for a vehicle to purcjase from Klaben. More

Fantastic Experience!! A+++ This was the easiest and smoothest dealership experience I have ever been through. I emailed John Coco what I was looking for and he sent me his best This was the easiest and smoothest dealership experience I have ever been through. I emailed John Coco what I was looking for and he sent me his best deal over email. He didn’t try to make me come in and haggle over price. I shopped their price and nobody could beat it! I leased a brand new Challenger and still can’t believe the low payment I got. They also draw up all the paperwork before you get there. That way you aren’t waiting hours doing all the paperwork. They don’t try to sell you on all the extra warranties either. They make the buying process simple, straightforward, and offer excellent pricing. I will never go to another dealer for my new car again. Both my brother and I have purchased vehicles from them and couldn’t be happier! Thank you Klaben for changing the cliche car buying experience! It go’s far with customers. More
Great experience! John was very personable and knowledgeable. He took his time and was very patient with us. He was easy to work with and I would recommend him and th John was very personable and knowledgeable. He took his time and was very patient with us. He was easy to work with and I would recommend him and this dealership! I LOVE my Jeep Compass! More
Professional Service Kind, professional service. I was very pleased with the quality of work. The staff kept me informed along the way. Every car that I have had work done Kind, professional service. I was very pleased with the quality of work. The staff kept me informed along the way. Every car that I have had work done on here has looked like new! More
The BEST cary buying experience!!! When you think of buying a car, you typically dread it. You go in looking for something specific and they try to point you to something more expensiv When you think of buying a car, you typically dread it. You go in looking for something specific and they try to point you to something more expensive....this does NOT happen at Klaben. I picked out what I wanted, asked that they please have the paperwork ready so I wasn't spending hours at the dealership and it all happened! The total time spent at Klaben was a little less than an hour and that included the test drive! I don't believe I will ever purchase another vehicle from any other dealer! More

Painless Experience It was a very pleasant car buying experience. Don Jacobs was a pleasure to work with! We felt like all of our questions were answered and we weren't It was a very pleasant car buying experience. Don Jacobs was a pleasure to work with! We felt like all of our questions were answered and we weren't pushed into anything we didn't want or need. More
Customer doesn't matter Once my car was returned to me it had a strong gasoline oder. The smell was noticeable from five feet away as I walked up to my car. I drove the car Once my car was returned to me it had a strong gasoline oder. The smell was noticeable from five feet away as I walked up to my car. I drove the car back to the service intake area, Justin Stinnett (service advisor) agreed there was a strong oder of gas. Stinnett said return to the waiting area (that is cold enough to store meat in). I told Sinnett that my car sat for over 20 minutes before someone bothered to contact me in the waiting area, I said, I'll wait here. At that point action was taken. My impression of the attitude, is the people are lackadaisical and could not care less about the customers experience. When I first arrived the overhead door opened automatically to a blocked service lane with 3-4 people inside and 2 outside standing around. No one moved when I cycled the automatic door 2 more times. With that level of service on the front end, the condition my car was returned in, I'm skeptical of the service at this dealership. More
My first Ram 1500 A truck deal made easy! These guys worked hard to find the perfect truck for me at the payment I wanted. I can't say enough about the sales process a A truck deal made easy! These guys worked hard to find the perfect truck for me at the payment I wanted. I can't say enough about the sales process at Klabens... It was quick and they made sure I got the deal that made sense. I am super happy with the truck. Thanks, Dan Davila More