Klaben Chrysler Jeep Dodge Ram

Making it easy I was in a lease I needed to get out of because of miles overage soon approaching. A couple months back I called and spoke with Chuck the sales mana I was in a lease I needed to get out of because of miles overage soon approaching. A couple months back I called and spoke with Chuck the sales manage to discuss my options. He told me he would keep me on radar to find a great deal that would work in my budget. I got a call from Carl and he told me about the incentives they had for the "extended month end". I set an appointment with him. Carl was waiting and quite prepared for my visit. He gave me some options and worked with Chuck to make things happen. Brian the finance guy is great too he gets the pepper work done quickly and efficiencly! I am now a very loyal customer of Klaben in Kent . More

FANTASTIC experience! I just purchased a 2017 Chrysler Pacifica Touring-L from Klaben Chrysler and everything was 5-star from beginning to end. I had been to several dealer I just purchased a 2017 Chrysler Pacifica Touring-L from Klaben Chrysler and everything was 5-star from beginning to end. I had been to several dealerships (including Falls Motor City in Cuyahoga Falls -- an awful, 1-star dealership in every respect) and decided to visit Klaben after speaking on the phone with one of the salesmen, Greg Aster. I had had some experience dealing with Klaben's service department, which is fantastic, so I thought, why not see if I could get get a great deal on a new vehicle. Prior to visiting Klaben, I had also been to Fred Martin, which is a decent dealership, but they made me an offer on a new Pacifica and an offer on my trade and I just felt I could do better. Klaben had the same exact vehicle so I went there hoping for a better deal. I sat down with Greg and with the manager (I think his name is Jeff) and everything was finished in 20 minutes. They gave me a great deal on the new one and on the trade, and I don't think there's every been a time I purchased a vehicle and felt better about the deal I got or the entire experience. The whole thing was smooth as silk. And mad xxxxxxto Greg, who was super easy to deal with and really went out of his way for me. We also had some great conversations about Dodge muscle cars and other cars as well since Greg and I are into all of that. I go to a lot of cruise ins and car shows and I'm always happy to speak with someone who shares an interest in old and new cars. Greg's also an expert poker player, and he had some great stories about that as well. I also have to mention the finance manager, Kim, who is an amazingly nice lady; she made that part of the experience a very easy one. She explains everything clearly, and she doesn't pressure you into buying extended warranties or any other add-ons. She just explains all of it and lets you decide. Of all the finance managers I've dealt with, she was definitely the best. Lastly, I should mention that I arrived at Klaben at 4pm and this went well past their 6pm closing time on Fridays and everyone stayed to get this done without any complaint whatsoever. This was by far the most pleasant experience I've had purchasing a new vehicle and I'm sure the next time I plan to buy a new vehicle, I'll be going back to Klaben. There's nothing wrong with visiting several dealerships to try to get the best deal you can, but whatever deals you get from the other dealerships, go to Klaben and give them a chance to give you a better deal. And make sure to ask for Greg Aster. You'll definitely be treated right. More

engine light came on. My engine light came on and we called Klaben jeep and they told us to bring it right in and they would check it out and work on it the next day. To m My engine light came on and we called Klaben jeep and they told us to bring it right in and they would check it out and work on it the next day. To my surprise they called a few hours later and told us it was fixed and we could pick it up. I was impressed how fast they fixed it without an appointment. Special thanks to the service manager Tom Papish.. He's a good guy. More

Quick and efficient service I was real happy with my service. Most important they were efficient and the process was quick. I hate when car dealerships play games and waste my I was real happy with my service. Most important they were efficient and the process was quick. I hate when car dealerships play games and waste my time. Everyone at Klaben was real professional and nice. More

Always a pleasant experience!! We have been going to Klaben for our automobile needs for the past 17 years and have received nothing but top notch service. I would recommend them to We have been going to Klaben for our automobile needs for the past 17 years and have received nothing but top notch service. I would recommend them to anyone looking for a new or used vehicle. More

Enjoyable Service staff are professional and have always treated me as a friend , not as a customer. Dealing with Klaben has always been a pleasant experience. Service staff are professional and have always treated me as a friend , not as a customer. Dealing with Klaben has always been a pleasant experience. Thank you. More

Excellent service! Got what I wanted with price and payments! John and Chuck were the best. Very friendly and honest! I would recommend them to anyone who want service! Got what I wanted with price and payments! John and Chuck were the best. Very friendly and honest! I would recommend them to anyone who wants to buy a car, truck, van or any other vehicle. More

Dream long enough and it might come true. Highly recommend Klaben the easiest and fastest purchase I ever made! My salesman Carl Esker was fantastic, he followed thru with the purchase to the Highly recommend Klaben the easiest and fastest purchase I ever made! My salesman Carl Esker was fantastic, he followed thru with the purchase to the very end, and is extremely knowledgeable about the vehicles he sells. I really appreciated the extra time he spent with me going over the car options as well as assisting me with syncing my phone, I look forward to doing business again and I will recommend him to everyone I know. Thanks again Carl. More

Great experience Caleb found what we were looking for in a timely manner and was very patient and understanding. He kept us informed, great communication. He is not pu Caleb found what we were looking for in a timely manner and was very patient and understanding. He kept us informed, great communication. He is not pushy but definitely experienced in what he does. I've bought several new cars and I would say he is the best dealer that I've had the pleasure of working with. Thanks again More

5 stars for Klaben Chrysler Jeep Dodge Ram Stopped in without an appointment to look at a used Dodge Ram. We were not "hassled" as we walked the lot "window shopping". Not until we came inside Stopped in without an appointment to look at a used Dodge Ram. We were not "hassled" as we walked the lot "window shopping". Not until we came inside and approached the desk were we approached by Don Jacobs. Very friendly!!! After test driving the vehicle we negotiated a very fair deal. Don also took care of transferring my plates to the new vehicle as well as helping us to transfer our auto insurance to the new vehicle. Kim Devlin in finance was fantastic as well. She explained our warranty options (which are excellent!!!) very clearly! She, too, was very friendly and helpful. We're very pleased with our experience at Klaben!!!! More