Klaben Chrysler Jeep Dodge Ram

My service was quick and easy! I had navigation installed on my new Jeep Cherokee. It was a very quick and easy process and Justin was great in keeping me informed of the progress. I had navigation installed on my new Jeep Cherokee. It was a very quick and easy process and Justin was great in keeping me informed of the progress. I thought it was going to be an hour. However, in less than 30 minutes, it was done! Service at Klaben has always been great. Great Job! More

He was patient from the start. We looked around at a few other dealerships before Klaben and I regret wasting my time. I should've started at Klaben. The buying proc from the start. We looked around at a few other dealerships before Klaben and I regret wasting my time. I should've started at Klaben. The buying process was painless and they gave us an amazing deal. When we came the first time he wasn't pushy which made us come back. The best part is that he not only knows sales he knows the financial and credit aspect of it as well. When my lease is up I'm only going back to him. More

Car shopping here was easy! I love my new Jeep! Thank you to John Coco the salesman that helped me. The whole process was smooth and easy. The dealership handled everything very I love my new Jeep! Thank you to John Coco the salesman that helped me. The whole process was smooth and easy. The dealership handled everything very professionally from the minute I got there so I was very comfortable purchasing my new car here. My time is important to me and they made this purchase simple and uncomplicated for me. Thank you again! Sandy Hawley More

Very comfortable First I'd like to start by thanking my sales and leasing consultant Justin Bolen.He went above and beyond to make sure my experience with leasing my First I'd like to start by thanking my sales and leasing consultant Justin Bolen.He went above and beyond to make sure my experience with leasing my jeep was a very pleasurable experience. He was very friendly and knowledgeable and made you feel so comfortable.Justin gave 200%.I had a great experience at Klaben auto sales in Kent Ohio. I will be going back again when my lease is up.Also thank you to Kim Devln Financial Services Rep for your great service.D Martter 3/17/16. More

Great service at KLABEN Thank u so much Gary and bill for your great service !! Professional and courteous !!! Friendly and professional . I appreciate how fast the customer Thank u so much Gary and bill for your great service !! Professional and courteous !!! Friendly and professional . I appreciate how fast the customer service was . Thank u for detailing my new car and filling it up with a full tank of gas !! More

Easiest car purchase ever! If you're looking to purchase a car you will definitely want to check out Klaben in Kent.........ask for Nick Brandt. He was by far the best salesper If you're looking to purchase a car you will definitely want to check out Klaben in Kent.........ask for Nick Brandt. He was by far the best salesperson I have ever dealt with as far as purchasing a car. It was the most pleasant car buying experience I have ever had. No pressure from Nick and I felt like he really cared about what I wanted. Thank you, thank you, thank you, Nick Brandt! More

Jeff did a great job! I felt that Jeff did a great job throughout the entire process. I would reco Jeff and the dealership. I had an issue with my jeep two weeks after pu I felt that Jeff did a great job throughout the entire process. I would reco Jeff and the dealership. I had an issue with my jeep two weeks after purchase and they took care of everything. Jeff has class. Michael More

Great experience purchasing car I just purchased my first new car in 16 years, and couldn't have asked for a better experience. Love the no hassle ''we'll give you our best offer up I just purchased my first new car in 16 years, and couldn't have asked for a better experience. Love the no hassle ''we'll give you our best offer up front'' way of doing business. I got lucky when Gilbert Perrin was the first sales associate to greet me upon arriving. He was very knowledgeable, helpful and professional. He was so easy to like and it felt like I had a friend helping me! All the staff at this location were wonderful! They have good coffee too. lol More

Outstanding.. I regret that I did not go to them sooner.. I have been to a lot of dealerships, and I have never seen very high outstanding performance, and they make you feel welcome, and the kindness of ever I have been to a lot of dealerships, and I have never seen very high outstanding performance, and they make you feel welcome, and the kindness of every single person there as well.. I will never go any place else, ever.. After what I have experienced with other dealerships, I had always hope to find this one.. I would have never thought to find a dealership I can say very high outstanding from all the others.. There is no other dealership that meets up to there standards.. Not one.. And I can't tell you how many dealerships I have went through that made me sad. It was a lot of them, and that's really sad. I also meeting John Coco, he is outstanding on what he does.. He works hard for you to make it happen, to take home the vehicle you have always wanted.. If you have some credit issues they will work hard for you.. John takes the time with you to make it happen. He takes an interest in what you are searching for, and after you have leased or purchased, he contacts you, to see how you are doing with your new vehicle.. You will never be disappointed if you choose Klaben, and meet John Coco.. You will miss out if you go anyplace else.. Trust me.. I have went door to door to other dealerships.. It's not worth your time.. My only regret that I wasted all of that time going from one dealership to another all over Ohio, and the gas, one after another. And finding a car was not even fun anymore, because the customer service I found every where I went seems common.. Until I finally made it to a dealership that's different, and the standards are far beyond what you would have ever expected.. And a salesman that goes the distance and more for his customer, and John Coco did that for me and my daughter... You will be glad you made it there.. More

Fast, easy, extremely convienient I came to this dealership in dire need of a new vehicle n had high fears of not getting financed due to my credit rating. The gentlemen I was greeted I came to this dealership in dire need of a new vehicle n had high fears of not getting financed due to my credit rating. The gentlemen I was greeted by were extremely helpful and straight forward. Needless to say I got approved for financing and now have the car I needed and am now on the path that I need to be on thanks to the help of Gary Damis.... More