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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,945 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,945 reviews

August 28, 2016

Always, (30+ yrs,) good service. My 30 year history of returning to the Klaben Chrysler Service Center for all our service needs, emphasizes my confidence in their high service qual More

by Goforit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
August 28, 2016

Warranty work. My Jeep Grand Cherokee had a recall on sun visors. The original estimate for this repair was 2 hours. After 2 hours and 15 minutes, I was told it wou More

by JRAUDINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Hilliard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Klaben Chrysler Jeep Dodge Ram responded

Mr. Raudins, thank you for taking the time to complete a review and provide us with your valuable feedback regarding your most recent service visit with us. Input like this forces us to take a look at processes and to reevalute what we do on any given day. It also helps to remind us that it is easy to give the perception that a customer's time is not valuable. Your comments will be reviewed with the entire team and used as a reminder that what seems like a few minutes to us is in reality a lot longer. Again, thank you for your feedback, I apologize for your experience, and if there is anything that I can do for you please let me know. Mike VanHoose, service director, 330-593-6871.

August 27, 2016

Top notch service There is a stereotype for car salesmen being sleazy and dishonest. That's why we have always gone to Don Jacobs. He is the total opposite of the typic More

by Jersey44221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2016

Great experience Very helpful Both Don & Chuck were very helpful love my Jeep would come back when I need a new car they made sure I was informed & satisfied More

by bonniew321
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Lindon
August 27, 2016

Satisfied customer- great experience I'm writing to commend one of the service advisors-Corey Graham for his outstanding job of diagnosing and fixing (without any hassle) the problem on m More

by Lauren Amos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
August 26, 2016

Great First Car Buying Experience! I chose to get my first car in need of financing from Klaben Chrysler and they made it a welcoming and enjoyable experience. I was not treated unfairl More

by Nate Rohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
August 26, 2016

Klaben Jeep came through for me again! We have leased several vehicles over the years with Klaben- Nick Brandt has gotten me into two different Jeeps and each time it's been a very pleasant More

by Rob Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Brandt
Jul 23, 2022 -

Rob Y responded

Very easy experience getting into my new Jeep. The staff was very nice & no pressure tactics were used

August 26, 2016

Great Experience We have bought six cars from Klaben. Don Jacobs, Steve Stephens, and Brian Franklin are wonderful to work with. They are there to help you and are v More

by Bonnie Rosati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett, Amber Silver
August 26, 2016

Klaben Jeep is awesome Carl Esker and the Klaben Sales Team are outstanding. Thanks for a great no-hassle experience. Had an appointment and the cars I was to test drive More

by CW12BW14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Esker, Kim Devlin
August 25, 2016

great prices, great people Gary was very friendly, accommodating and helpful throughout the entire process. He was knowledgeable about the car, and even invited me back to go ov More

by jak95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Damis
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