
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Beyond accommodating, awesome customer service Steve Stephens and Nick Brandt worked incredibly hard with me to accommodate my financial needs. They were both extremely patient, understanding, kind Steve Stephens and Nick Brandt worked incredibly hard with me to accommodate my financial needs. They were both extremely patient, understanding, kind and went the extra mile in every category. More
Great Experience on My First Lease I've purchased all of my vehicles from Klaben since the '70s. I've always had a good experience whenever I purchased one. This time, I was looking to I've purchased all of my vehicles from Klaben since the '70s. I've always had a good experience whenever I purchased one. This time, I was looking to lease a Jeep Compass. I had rented one a year ago and it met all my needs. Unfortunately, there were no Compasses in stock. John Coco, with the help of Steve Romesberg, introduced me to the Jeep Patriot. The Patriot fit my needs as well as the Compass had. They seem very similar in operation and interior comfort. I prefer the body style of the Patriot over the Compass as well (looks more like a traditional Jeep). John was very patient with me explaining how leasing worked. I was a little apprehensive, but once he explained it to me in simple terms, I was comfortable with the deal. I traded in my old pickup and Klaben gave me a fair price for my trade. In all, I was very pleased with the lease purchase and would recommend Klaben and John Coco if you are interested in purchasing or leasing a vehicle. More
Warranty work. My Jeep Grand Cherokee had a recall on sun visors. The original estimate for this repair was 2 hours. After 2 hours and 15 minutes, I was told it wou My Jeep Grand Cherokee had a recall on sun visors. The original estimate for this repair was 2 hours. After 2 hours and 15 minutes, I was told it would be 30 minutes more. Those 30 minutes turned into 50 minutes, and then I had to wait another 10 minutes for someone to bring me the paperwork; it wasn't even my service adviser. More
Always, (30+ yrs,) good service. My 30 year history of returning to the Klaben Chrysler Service Center for all our service needs, emphasizes my confidence in their high service qual My 30 year history of returning to the Klaben Chrysler Service Center for all our service needs, emphasizes my confidence in their high service quality. More
Top notch service There is a stereotype for car salesmen being sleazy and dishonest. That's why we have always gone to Don Jacobs. He is the total opposite of the typic There is a stereotype for car salesmen being sleazy and dishonest. That's why we have always gone to Don Jacobs. He is the total opposite of the typical stereotype. He is honest. He is trustworthy. He's not just looking for a sale to make money. He genuinely wants to help you make the right decision when it comes to buying a vehicle. I recommend him to everyone I know looking to buy a car because I know he is going to treat them right! More
Great experience Very helpful Both Don & Chuck were very helpful love my Jeep would come back when I need a new car they made sure I was informed & satisfied Very helpful Both Don & Chuck were very helpful love my Jeep would come back when I need a new car they made sure I was informed & satisfied More
Satisfied customer- great experience I'm writing to commend one of the service advisors-Corey Graham for his outstanding job of diagnosing and fixing (without any hassle) the problem on m I'm writing to commend one of the service advisors-Corey Graham for his outstanding job of diagnosing and fixing (without any hassle) the problem on my 2014 Jeep Cherokee Latitude. There was a rubbing noise from the right front whee at low speeds, it seemed it might need brakes but the mechanic said they were fine which led us to Klaben Jeep and Corey. I thought he might say we were hearing things since the vehicle is still under warranty but he was very courteous and professional and promised to drive and see what was up. I have to say that he was one of the first advisors that I was totally confident in.He called me a few hours later and said a bad "carrier bearing" was to blame,he replaced it under warranty with no hassle and I was good to go. Corey's attitude and professionalism will keep me as a Klaben customer from now on. Thanks and keep up the good work. More
Klaben Jeep is awesome Carl Esker and the Klaben Sales Team are outstanding. Thanks for a great no-hassle experience. Had an appointment and the cars I was to test drive Carl Esker and the Klaben Sales Team are outstanding. Thanks for a great no-hassle experience. Had an appointment and the cars I was to test drive were out and ready to drive. Sales experience was friendly and fair. If you want an honest straight forward experience do not hesitate visiting The Klaben Auto Group. Kim Devlin was patient and very friendly in the financing office. Car was delivered in a timely manner and looked like brand new. Keep up the good work all. By the way they are 'Closer Than You Think." More
Great First Car Buying Experience! I chose to get my first car in need of financing from Klaben Chrysler and they made it a welcoming and enjoyable experience. I was not treated unfairl I chose to get my first car in need of financing from Klaben Chrysler and they made it a welcoming and enjoyable experience. I was not treated unfairly as a new buyer but rather with plenty of help with any questions I needed answered along the way. Salesmen John Coco was my personal rep and took me through the step by step process needed for me to drive out of there with a great deal. More
Klaben Jeep came through for me again! We have leased several vehicles over the years with Klaben- Nick Brandt has gotten me into two different Jeeps and each time it's been a very pleasant We have leased several vehicles over the years with Klaben- Nick Brandt has gotten me into two different Jeeps and each time it's been a very pleasant experience. He has shown that he is willing to do whatever he can to make me feel comfortable with the car and deal that I am getting. I highly recommend him to anyone interested in buying/leasing a car. More