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Klaben Chrysler Jeep Dodge Ram
Kent, OH
7,959 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,959 reviews
July 09, 2016
An amazing experience. John has exceeded my expectations. He went way beyond what I expected. I am happy with my new Ram. I will do business with Klaben and any one should c John has exceeded my expectations. He went way beyond what I expected. I am happy with my new Ram. I will do business with Klaben and any one should consider John Coco for their new vehicle. More
by Mike
Employees Worked With
John Coco III
July 09, 2016
First scheduled service My first scheduled service was a great experience. The service writer Joe was friendly helpful. I even got to say hello to my sales rep Gary. Very v My first scheduled service was a great experience. The service writer Joe was friendly helpful. I even got to say hello to my sales rep Gary. Very very happy with Klaben. More
by ANTHONYCAMBERT
Verified CustomerJuly 07, 2016
Satisified but not Happy Took van in for service. Needed 4 new tires per Klaben. No problem . Bought top of line tires $260+ ea They did not check alignment . When asked abou Took van in for service. Needed 4 new tires per Klaben. No problem . Bought top of line tires $260+ ea They did not check alignment . When asked about it it was not needed. First time ever I boutght tires and didn't need alignment or at least pt on machine and checked. Usally end up paying $120 for 4 wheel alignment. get a phone call 15 min after leaving and they say bring it back in and we will give you free alignment. Not easy getting to dealership but again I drop it off for the day get rides etc. Forgot to mention they offered wash was never done either time So I look at the paper work and they did do a check of alighment and alighment on front, Some how I guess the back is good. More
by DDRENSKI
Employees Worked With
July 07, 2016
Friendly, very helpful, excellent service I went into Klaben on 7/6/16 because my jeep was giving me a few service issues. I walked in, was greeted, and spoke to the guy at the front desk abou I went into Klaben on 7/6/16 because my jeep was giving me a few service issues. I walked in, was greeted, and spoke to the guy at the front desk about my jeep. Carl assisted me with my lease, he immediately said we can get you out of this lease and into a new one since I was having issues. Mind you, I was there without my husband so making a big decision like this had me very nervous, I was very indecisive on what I wanted and what color. Carl was so helpful with walking around the dealership trying to narrow down my search. Finally, I selected a black Jeep Cherokee, leasing process was super easy and left with a new car. I highly recommend this dealership, they most certainly go above and beyond for you. More
by kvas27
Employees Worked With
Carl Esker
July 07, 2016
Lease This is the second time we were well taken care of at Klaben.by Don Jacobs. He listened to all our concerns and our specifics in a car, he got us in a This is the second time we were well taken care of at Klaben.by Don Jacobs. He listened to all our concerns and our specifics in a car, he got us in a great car within our price range. We have been getting our cars at Klaben for almost 20 years. Always a postive experience. Elizabeth Todd More
by Etodd
Employees Worked With
July 07, 2016
Quality dealership After shopping around at several other dealerships it was truly refreshing to find such quality and professionalism at Klaben. The entire team at After shopping around at several other dealerships it was truly refreshing to find such quality and professionalism at Klaben. The entire team at this dealership have gone above and beyond to ensure we had one of the best shopping and purchase experiences More
by themorellos
Employees Worked With
July 07, 2016
Don Jacob's is the best salesmen I have been dealing with Klaben and Don Jacobs for about 15 Yeats e now. He is the best salesmen at any dealership. No BS kind of guy and works har I have been dealing with Klaben and Don Jacobs for about 15 Yeats e now. He is the best salesmen at any dealership. No BS kind of guy and works hard to get you the best deal. More
by peckg
Employees Worked With
July 07, 2016
Highly Recommend!! This was my first experience at Klaben and it couldn't have gone any smoother. In all the years of car buying and leasing, I've never worked with a d This was my first experience at Klaben and it couldn't have gone any smoother. In all the years of car buying and leasing, I've never worked with a dealer where the owner takes the time to come in to meet you. It was a pleasant surprise to meet Mr. Klaben. The dealership and John Coco were very easy to work with. John is personable and very professional answering any questions we had about the Jeep Cherokee. In no time at all I was driving home in my new Jeep! If you're looking for a new vehicle definitely ask for John Coco. More
by SherrieK
Employees Worked With
John Coco III
July 05, 2016
Great Experience This is the second vehicle I have leased with Don Jacobs and both times it has been a great experience. The process was smooth and seamless. There wer This is the second vehicle I have leased with Don Jacobs and both times it has been a great experience. The process was smooth and seamless. There were no games played with my trade in. We both knew what the KBB value was and agreed on a fair price. More
by kyle.hug
Employees Worked With
July 05, 2016
excellent service!!!! My lease was up with another dealership and Jeep was able to provide me with what I was looking for. Our salesman Nick was great and would go back to My lease was up with another dealership and Jeep was able to provide me with what I was looking for. Our salesman Nick was great and would go back to him in a heartbeat More
by leannlutz0710
